St. Joseph’s Healthcare Hamilton Looking for Accounts Receivable Clerk 2 at Hamilton, Ontario, Canada Full Time

Posting #: 28540

Department: Accounts Receivable

Employee Type: Regular, Part Time

If Temporary, Number Of Weeks

Union: CUPE

Openings Remaining: 1

Schedule

Work Days: Monday to Friday

Time of Day: Days

Shift: 4 hour

Shift Start: 8:00, 8:30, 9:00 Hours are subject to change based on operational requirements.

This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain)

Application Dates

Opening Date: 04/07/24

Closing Date: 11/07/24 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

Position Summary

This position supports the patients accounts and accounts receivable functions in the department of Financial Services. This is done in accordance with Ministry of Health guidelines and departmental and hospital policies and procedures.

Qualifications

• Grade 12 diploma with the completion of accounting courses required. Preferable accounting courses, examples:

Mohawk College – Bookkeeping 1 & 2 or Accounting 1 & 2

McMaster University – Centre for Continuing Education, Basic Bookkeeping Course

Canadian Career College – General Ledger 1 & 11

CDI College – Account & Payroll Program

Trios College – Accounting Program

• 2 years’ recent experience working with account posting and reconciliation required
• Demonstrated experience in cash and cash handling, including balancing & reconciliation of deposits required
• Intermediate skill level in Excel and Word
• Clerical testing may be required as part of the selection process.
• Demonstrated skills in utilizing a variety of computer applications and financial systems.
• Professional appearance and manner must be demonstrated at all times.
• Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations
• Accurate data entry skills.
• Demonstrated ability to working independently, quickly and efficiently and deal effectively with patients, visitors and other contacts.
• Knowledge of the health care industry.
• Willingness to learn new tasks and effectively work in a strong team environment.
• Good work performance and attendance record is essential.
• Ability to communicate effectively and tactfully, both in person and by telephone, focusing on excellence in customer service.
• Ability to perform mathematical calculations, statistical reporting, and financial reconciliations.

Responsibilities

• Review/Validate various financial, admission, change and collector reports. As required, correct mapping, posting, quantity errors, as well as duplicate, failed or denied claims, rejections, etc. When needed, access hospital general ledger to confirm posting data or cost center information.
• Review: Daily OR (Novari) and Cataract surgeries lists, ensuring the accounts have been billed/paid. Follow up with physician’s offices and/or patients regarding rates/prices, scheduling issues, outstanding balances, or payment issues.
• Assist with balancing and account reconciliation using the general ledger.
• Balance cash on hand/floats, perform bank deposit. Receive and process payments made to the hospital, issue receipts (manual and electronic).
• Post daily payment batches balancing to the bank deposit (3 campuses). In addition to the bank deposit, posting of any on-line FI, Teranet, direct deposit, Third Party, Research, general ledger, U.S. exchange as well as unapplied payments.
• Generate/submit electronic as well as manual claims (such as: OHIP, Other Province, WSIB, Travel Ins, Refugee (Blue Cross), Pref Accom). EFT for ALC/CC. Review, correct any errors or omissions, any failed claims and re-submit. Follow up on payment, post Remittance Advice, and adjust account as needed.
• Generate manual bills for any Uninsured, Non-resident, Third Party, Research, ALC/CC, Inter-Hospital, Elective/Cosmetic, Be-fit, Refugee, Ambulance and Aids. Add/Correct/Delete/Cycle/Adjust charges / billing information. This includes the posting of any late charges or credits (i.e., – DI, PT, RJAP) as well as the transferring of patients related to preferred accommodation charges.
• Generate/review/upload monthly electronic Bad Debt report. This includes the pre-list and final report. Review monthly collection agency report, notify agency of payments received. Answer any patient/family calls or inquiries as they relate to hospital payments or collection issues.
• Meet with patient/family re: co-payment calculation, self-pay or elective surgery, refugee status. This includes meeting with patients and families on any of the hospital units. Determine cost and make necessary payment arrangement.
• Update any rate changes on the system for all financial classes. This includes (but is not limited to) MOH, Inter-Provincial, WSIB, Blue Cross, delisted/Cosmetic. Issue hospital Memo notifying the changes. Process and register any new hospital physicians on system. Create third party accounts on system. Participate in testing and documentation set up as it relates to system or procedural changes as a result of computer or software upgrades.
• Review and follow up on aged receivables/collector work file report. As needed contact insurance company and/or patient re: outstanding balance or claim.

Wage Rate

$28.03…$28.54…$29.72 (plus 14% in lieu)

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process – please inform us should accommodation be required at any point in the recruitment process.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.