Who we are
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day.
At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping. We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.
We are building an inclusive and diverse team
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Some of what you do
As the Services Supervisor, you will lead the Services areas and solutionshop in the store; including cash, printing and technology services. You will partner with and support Associates working in the cash and service areas. You demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. With every day being fast-paced, challenging, rewarding and meaningful, you will be inspired to bring your ‘A-Game’ everyday!
Specifically, you will:
Some of what you need
3-4 Years of Retail customer service is preferred.
1-3 years in a supervisory role with direct accountability for achieving sales and service targets is preferred.
Successful completion of high school is preferred.
Ability to achieve customer service excellence and sales results
Curious
Approachable
Passionate
Solutions Finder
Some of what you will get
Associate discount
Health and Dental benefits
RRSP/DPSP
Learning & Development programs
And more…
Additional Information
Exposure to moderate levels of noise generated by the print equipment.
You are required to stand in a stationary position for periods of time. This would occur while working on various orders.
We’ll also ask you to work a variety of shifts including evenings and weekends.
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