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We are looking for a Dental Administrator / Assistant who will be responsible for all Front Desk duties coordinating all clinical and non-clinical functions of the practice in order to achieve practice goals.
Our ideal candidate must have a great attitude, must be focused on service, and must have experience managing a dental clinic and using TRACKER software. We are looking for a positive individual with strong dental skills who is interested in being part of our family.
KEY SKILLS / RESPONSIBILITIES:
- Experience in TRACKER software is an asset.
- Ensure that the schedule is booked full.
- Ensure that confirmations are being done at 1 week, and 2-day intervals.
- Ensure that missed and canceled appointments are being re-booked daily.
- Manage and increase hygiene intervals scheduling every patient for their next 6, 4- or 3-month re-care appointment before they leave,
- Manage treatment plans being booked into the DDS schedule as well as manage if pre-determinations are being followed up within a timely manner.
- Manage the booking of unscheduled treatment from treatment lists, and consistently review and manage DDS schedule(s).
- Account receivable and inputting insurance payment and follow up on pending account receivable, both Insurance & Patient.
Requirements
- Minimum 2 years of dental office management experience.
- Experience managing treatment coordination and patient recall systems.
- Solving problems as they arise (patient relations, software issues, etc.)
- Excellent written and verbal communication skills.
- Dental Assisting & HARP an asset.
· Job Types: Full-time or Part-time , Contract, Permanent
Job Types: Full-time, Part-time, Permanent
Part-time hours: 28 -38 per week
Salary: $20.00-$28.00 per hour
Benefits:
- Dental care
- Flextime
- On-site parking
Schedule:
- Day shift
- Weekend availability
COVID-19 considerations:
All COVID regulations followed & PPE provided.
Experience:
- TRACKER Software: 1 year (preferred)
Licence/Certification:
- CPR (preferred)
- HARP (preferred)
