Straight Forward Sales Inc. Looking for Receptionist/Administrator at Stratford, ON Full Time

Position Summary

In this position, the Receptionist/Office Administratior is responsible for taking direction from the VP of Finance. This requires performing a variety of general administrative tasks.

Duties and Responsibilities

Under the supervision of the VP of Finance, the duties and responsibilities of the Receptionist/Office Administratior include, but are not limited to, the following:

· Answer phone and greet visitors in a polite manner

· Interface between customers, vendors, carriers and the entire SFS team

· Check mail and assemble deposits

· Various accounting support tasks

· Set up new products in system

· Order supplies as needed

· Support staff and Management daily

· Order processing, including importing, printing, distributing, follow up and invoicing

· Maintain various eCommerce portals, checking data and discrepancies

· Respond to messages for returns, inquiries, cancellations and lost packages

· Submit lost package claims with carriers

· Process reimbursements

· Create online product listings

· Reconcile and process customer defective returns

· Submit proof of delivery for online shipments

· Other duties as assigned

Minimum Requirements

· Administration Experience

· Strong Working Knowledge of Computers and Microsoft Office

· Excellent Organizational, Prioritisation and Administrative Skills

· Ability to Handle Confidential Information

· Strong Record Keeping Skills

· Ability to Multitask

· Effective Communication Skills

· Strong Attention to Detail

· Ability to Work Without Supervision

Key Relationships

This position interfaces with internal and external contacts:

· Internal:

o Employees

o Owners

· External:

o Vendors

o Customers

o Consultants

Job Type: Full-time

Salary: $18.00-$20.00 per hour

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Stratford, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 3 years (preferred)

Work Location: One location

Expected start date: 2023-02-13