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As a part-time receptionist for an ultrasound clinic, your primary responsibility would be to provide excellent customer service to patients and visitors. Your duties may include:
Greeting patients and visitors: As the first point of contact for patients and visitors, you will need to greet them kindly. We are an inclusive, LGBTQ-friendly clinic.
Scheduling appointments: You will need to handle incoming calls and schedule appointments for patients. This may include rescheduling appointments or cancelling them when necessary.
Managing patient files: You will need to maintain patient files, including updating patient information, ensuring that all necessary paperwork is complete, and filing medical records.
Answering questions: Patients and visitors may have questions about the clinic, procedures, or billing. You will need to answer their questions or direct them to the appropriate staff member.
Billing and insurance: You may need to verify insurance information, collect payments, and assist with billing inquiries. Manage OHIP billing rejections.
Administrative tasks: You may be responsible for various administrative tasks, such as data entry, maintaining inventory, and ordering supplies.
Our clinic is open Monday-Saturday. We run occasional evening clinics. Evening and weekend availability is required
Qualifications:
Medical office: 1 year (Preferred)
Secondary School (Preferred)
Job Type: Part-time
Part-time hours: 25 per week
Salary: $19.00-$21.00 per hour
Benefits:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: One location
