You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Technology Product Manager, Total Rewards supports the HR Systems compensation and benefits’ journeys and experiences. You’ll be the go-to person for all things technology when it comes to our annual compensation review process (myPay cycle), rewards and recognition, time and absence, sabbatical, leaves, retirement experiences.
As a key part of the Global HR team, you will work in close partnership with a variety of HR subject matter experts and Centres of Expertise across our global organization. You are supported by a team of HR Technology analysts to deliver on the product roadmap for Total Rewards.
A bit about us…
Sun Life Financial implemented Workday in 2011 as our HRMS platform globally
We are full-speed ahead with HR innovation and continue to explore new technology to incorporate into our architecture
Our Employees are at the center of what we do
UX, design thinking and employee listening posts are part of our day-to-day
We keep the principles of Modern Agile at the forefront of our work
Both Agile (Scrum and Kanban) and Waterfall are used as delivery methodologies across HR
If you…
Love to learn about new technology and mapping technology needs to program challenges
Are driven to think of new and innovative ways to deliver HR processes
Enjoy exploring new ideas and thinking outside the box
Are driven by the evolution of an idea to its ultimate delivery to market
Thrive in a changing operating environment with lots of ‘testing and learning’
Have strong consultative skills and experience managing through complex client relationships
…this might be the role for you!
What will you do?
Manage the HR Technology relationship with numerous HR client groups, working with these groups to create, refine and implement a multi-year product roadmap
Support the investigation of new and existing Workday functionality and other technology offerings to deliver the product roadmap
Educate HR areas on available system enhancements and work with other HR technology partners to propose possible solutions and refinements to data or business processes as they apply to the product roadmap
Facilitate end-to-end HR process reviews and advise on process refinements as they relate to HR technology
Define and prioritize the product backlog. Translate product directives into backlog items, effectively representing customer needs. Serve as the primary source of external information for the team, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements faming the scope of the capability – independent of implementation
Apply incremental delivery principles, with a focus on the delivery of value to users
Contribute to discussions around possible process changes outside of the system as it relates to the interaction between manual and system-based processing
Raise and deliver on continual improvement ideas within the HR Technology suite
Act as the single point of contact for HR technology enhancements and operational work for Total Rewards
Work with HR areas globally to deliver the annual compensation cycle
Work with other functions across the enterprise (e.g. communications and HR Shared Services) to plan operational and project work timelines and resource allocations
Navigate within the Workday service delivery model to request enhancements, assess updates, log and manage resolution of errors and participate in constructive vendor dialogue on product enhancements
Stakeholder Communication: Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including Customers, Product Management, Support and Services, Development and Marketing. Communicate progress, elicit feedback and conduct reviews.
What do you need to succeed?
Curiosity & drive to learn
Initiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities
Must be detail oriented while keeping an eye on the bigger picture
Experience in a LEAN or 6 Sigma environment
Prefers working in a collaborative environment
Exceptional analytical and interpersonal skills required
Practical client management experience – able to quickly earn the trust of key senior stakeholders – set direction and approach, resolve conflict, deliver tough messages with grace and execute with limited information and ambiguity
Highly developed organization and time management skills
Exceptional presentation, communication and consultation skills
Experience leading and working in a global company preferred
Experience and aptitude in translating HR programs into technical requirements
Experience with compensation cycle planning and delivery
Experience with Agile methodologies (preferably Kanban) and knowledge of the full project life cycle
Experience and aptitude with implementation and ongoing maintenance of cloud based HRMS / HRIS / HCM systems
In-depth experience with Workday HCM products preferred
Familiarity with JIRA
University education with 6+ years of experience or an equivalent combination of education and experience
What’s in it for you?
Flexible work environment work from home, office or a combination
Great Place to Work® Certified in Canada and the US.
Named 2021 “Best Places to Work” by Glassdoor
Canada Award for Excellence for Mental Health at Work – 2021
Pension, stock and savings programs to help build and enhance your future financial security
Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative, and inclusive culture
Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
#LI-Remote
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
80,000/80 000 – 130,400/130 400
Job Category:
Human Resources
Posting End Date:
27/11/2022
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