Sun Peaks Resort LLP/Sun Peaks Grand Hotel & Conference Centre Looking for Retail Associate – The North Face & Patagonia at Sun Peaks, BC Full Time

Role Proposition:

Do you love hiking or biking? Are you a people person who can strike up a conversation with just about anyone? We are looking to hire Retail/Rental Associates for the upcoming summer season. The retail/rental associate helps customers while they shop, answers questions, selection of rental equipment and assists in daily store operations. In this role, you serve as a representative of the retail brand and play an essential role in the store’s overall success. If this sounds like the ideal work environment, fill out an application to work, live and play where you belong.

Accountabilities:

• Greet customers when they arrive at the store and ask if they need assistance
• Process sales transactions at the POS (point-of-sale) counter
• Suggest upselling items to customers based on the things they have chosen
• Replace merchandise on the shelves, paying particular attention to displays
• Regularly change displays and remerchandise the store
• Continuously improve product expert status by way of regular updating of product knowledge
• Assist customers in finding merchandise and making buying decisions
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Provide resort information to guests
• Maintain cleanliness of the store and proper storage of all products and fixtures
• Be a continuous ambassador for Sun Peaks Resort and all activities and events throughout the winter season

Ideal Candidate:

• Professional, fun, and friendly personality, with the ability to build enthusiasm with guests under pressure and in routine situations
• Neat, tidy, and well-organized, with the ability to multi-task
• Ability to provide superior customer service and exceed customer’s expectations
• Experience and a good understanding of a POS system
• Experience in a related field or outdoor lifestyle
• Well-presented and a team player

What You Can Expect from Us?

Sun Peaks Resort culture encourages individual initiative and a collaborative approach to delivering our guests’ finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.

Here is a sneak peak into some of the perks and benefits our Seasonal employees enjoy:

• Full access Winter/Summer Season Lift, Trail and Golf passes
• Dining discounts within our hotel & resort outlets
• Retail discounts in Resort owned outlets
• Reciprocal programs with partnering hotels
• Friends and family hotel rates
• Continued professional growth and development opportunities

Every year we welcome guests and employees to our resort from various backgrounds, and we are committed to building and sustaining a diverse and inclusive workforce at Sun Peaks Resort. As an equal opportunity employer, we encourage applications from all qualified individuals.