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Summary Of Duties The Data Analyst in the Release of Information Department is Responsible for:
- Providing timely response to requests for Release of Personal Health Information for all type of requests such as: Patients, insurance, legal, medicals, etc.
- Provide support to Risk Management by processing records required for medical/legal investigations
- Accurately track Release of Information Requests Using the Winrecs application system
- Ensure that requests are processed within established timelines.
- Generate weekly & monthly reports to identify outstanding requests.
- Generate invoices or statement for payment for services.
- Answer phones;
- Review charts to identify documentation requested and flag for photocopying.
- Access the Electronic Patient Record System to retrieve and print necessary patient information.
- Access Patient Care System to validate patient demographic information, visits, attending physician, etc.
- Access the departmental chart tracking & deficiency system to reserve and locate charts.
- Liaise with Medical Staff to ensure completion of documentation required to process a request.
- Submit referral forms and pertinent patient information to other facilities.
- Prepare patients’ record for Review and Capacity Board
- Process MyChart ROI requests
- Process MyChart delegate approvals
Qualifications/Skills
- Canadian HealthCare Information Management Associated certification and member in good standing with the Association required or a higher level of education in the health care related field may be considered.
- Recent experience in a Health Records Department – Release of Information environment is a definite asset
- Proven sound knowledge of Personal Health Information Privacy & Security related acts & guidelines
- Ability to communicate effectively with all levels of staff and maintain good public relations with physicians, patients and other hospital staff
- Sound judgment and diplomacy
- Proven ability to respond effectively in stressful situations
- Excellent communication skills (both verbal and written)
- Effective time management, and resource management skills; able to work well under pressure and tight deadlines
