Customer Service / Inside Sales Associate
You will be expected to fulfil the following duties of the position (including but not limited to):
Main Responsibilities:
Process Orders (phone or electronic orders)
Customer/client liaison – communication with customers to ensure total customer satisfaction
Upsell existing customers
Effectively handling inbound and outbound customer calls related to ordering product, shipping arrangements.
Provide product information to customers
Process orders from Salespeople
Provide telephone support for “Reception” when occupied or during absences.
Backup to other members in the department, i.e. vacation relief etc.
BV reporting as required
Other duties as assigned
Monday-Friday.
Vacation Information: Vacation – 2 weeks per annum
Job Type: Full-time
Salary: $19.00-$20.00 per hour
Schedule:
Supplemental pay types:
Experience:
Work Location: One location
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