Swing Lab Performance & Therapy Inc. Looking for Office Administrator with Social Media Experience at Richmond Hill, ON Full Time

Customer Relations Representative/Office Administrator with Social Media Experience

We are seeking a talented and dynamic Customer Relations Representative/Office Administrator with social media experience to join our team at our golf specialized performance and therapy clinic. The successful candidate will be responsible for providing excellent customer service to our clients, managing the front desk, and handling administrative tasks to ensure smooth operations of the clinic. In addition, this role will include social media-related responsibilities to support our marketing efforts.

Responsibilities:

• Greet clients and provide excellent customer service
• Answer incoming phone calls, emails, and inquiries
• Schedule appointments and manage the appointment calendar
• Collect payments and maintain accurate records
• Order and maintain inventory of office supplies and equipment
• Assist with marketing and promotional activities, including social media posts and campaigns
• Create and curate engaging content for social media platforms
• Monitor social media channels and respond to comments and messages in a timely manner
• Track and report on social media analytics to improve engagement and reach
• Other administrative tasks as needed

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Proficient in Microsoft Office and Google Suite
• Experience with social media platforms and scheduling tools (e.g., Hootsuite, Sprout Social)
• Ability to multitask and work in a fast-paced environment
• Previous customer service and administrative experience preferred

If you are a motivated individual with a passion for providing excellent customer service, managing office operations, and leveraging social media to support marketing efforts, we encourage you to apply for this exciting opportunity.

Please submit your resume and cover letter to [email protected]

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-25 per week

Salary: $19.00-$21.00 per hour

Benefits:

• Flexible schedule
• On-site gym
• On-site parking

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Marketing: 1 year (preferred)

Work Location: One location