SYSCO FOOD SERVICES
Operations Trainer
Reports To
Warehouse Manager
Location
Ottawa, ON.
Type
Full-time, Salaried
Closing Date
05 April, 2023
Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest foods and fresh ideas. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 69,000 colleagues, the company operates more than 320 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2019 that ended June 29, 2019, the company generated sales of more than $60 billion.
Sysco, one of Canada’s Best Employers 2019, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Join our winning team.
For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada
For a full list of opportunities, visit www.sysco.ca/careers
Role:
The purpose of this job is to ensure the accurate and consistent training/coaching of Warehouse employees and ensure the proper training and onboarding of new warehouse colleagues on Sysco work methods. This job is also responsible for monitoring policy standards and tracking employee training data.
Role Responsibilities:
- Train and coach warehouse colleagues on various floor procedures and positions, utilizing Sysco Work Methods and other training tools.
- Train and certify colleagues on all Material Handling equipment.
- Ensure the compilation and maintenance of all training and development records and statistics.
- Identify training needs and oversees training and development
- Assists with the coaching, mentoring, career development, training, performance management of team with the purpose of improving employee knowledge and skill level.
- Tracks productivity and accuracy results via daily and weekly reports; creates employee discussion letters related to training as required.
- Assists with Driver classroom training as required.
- Conducts and completes observation reports in the warehouse to ensure safe machine operations in the warehouse.
- Ensures adherence to the responsibilities under the Occupational Health and Safety act.
- Meet with supervisors weekly to discuss employee’s learning, using Progress Report Templates.
- Provide both constructive feedback for improvement and positive reinforcement.
- Time-keeping for employee and reporting time worked to employee’s supervisor, until the employee can clock in and out.
- Documentation of training hours per colleague.
- Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco’s Food Safety Program, specific for the assigned role.
- Assist Food Safety Program Manager in ensuring compliance to Sysco’s Food Safety Program that leads to compliance with third party certification and customer requirements.
- Perform other duties as assigned.
Qualifications/Skills/Job Requirements:
- Minimum 2 years working in a warehouse environment.
- Training experience is an asset.
- Warehouse equipment experience is required, Fork Lift & Pallet License a must
- High School diploma or general education degree (GED)
- College Diploma preferred in Teaching, Business Administration, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.
- Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook
- Sound knowledge of the Occupation Health and Safety Act.
- Valid driver’s license in good standing with access to a vehicle is required.
- While performing the duties of this job, the colleague is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.
- The colleague works non-traditional business hours including evenings, nights, days, weekends, holidays and on-call.
- The colleague may occasionally be required to travel, although infrequent, to other Operating Companies or the corporate office as business needs dictate (i.e. training).
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Our Purpose
Connecting the world to share food and care for one another
Our Mission
Delivering success for our customers through industry-leading people, products, and solutions
Our Identity
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups
(*benefits may vary based on location or bargaining unit)