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Employer Industry: Customer Experience Management
Why Consider This Job Opportunity
- Competitive compensation package which includes an additional premium for a second language
- Work from the comfort of your home
- Medical and dental benefits plans, as well as Employee Assistance Program
- Paid Training
- Employee Referral program – from $500.00 for every referral hired
- Internal career advancement opportunities
What To Expect (Job Responsibilities)
- Work collaboratively as a team with a goal to achieve a high-quality standard
- Ability to connect with customers through conversations and provide needed support
- Build trusting relationships with customers understanding their needs
- Proactively offer appropriate solutions that create high customer satisfaction
- Exercise patience and empathy while resolving customer concerns
What Is Required (Qualifications)
- High School diploma or GED
- Fluent English required
- Able to multitask and learn new tools easily
- Basic Microsoft Windows skills
- Solid computer/internet/keyboarding skills. Ability to accurately type minimum 35 wpm
How To Stand Out (Preferred Qualifications)
- 0-2 years of experience in customer service
- Strong work ethic with proven dependability
- Excellent verbal skills; basic writing skills
- Able to handle routine and repetitive tasks at varying paces
- Flexibility to work additional hours as needed
#CustomerExperience #RemoteWork #CareerGrowth #CompetitivePay #TrainingProvided
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