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Employer Industry: Customer Service/Technical Support
Why Consider This Job Opportunity
- Lucrative pay and performance-based incentives
- Opportunity for career growth and personal development
- Comprehensive benefits package including retirement savings plan, paid time off, and medical, dental, and vision insurance
- Health and wellness programs to promote a healthy lifestyle
- Mentorship programs to support your career journey
- Diversity, equity, and inclusion initiatives and community support events
What To Expect (Job Responsibilities)
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services
What Is Required (Qualifications)
- 1+ year of customer service and/or technical support experience
- Ability to work an evening or overnight schedule
- High school diploma or GED
- Quiet, distraction-free work environment at home
- Strong computer navigation skills and PC knowledge
How To Stand Out (Preferred Qualifications)
- Eagerness to learn new technologies
Hashtags
#CustomerService #TechnicalSupport #CareerGrowth #WorkFromHome #InclusiveCulture
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