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Employer Industry: Healthcare Services
Why Consider This Job Opportunity
- Competitive pay up to $X
- Opportunity for career advancement and growth within the organization
- Remote work opportunity within Ontario, Canada
- Supportive and collaborative work environment
- Chance to make a positive impact on patient treatment services
- Comprehensive benefits package
What To Expect (Job Responsibilities)
- Act as the initial point of contact for client companies
- Accept and record new referrals within the client intake system
- Verify information and coordinate assessment times with network clinics
- Call clients and clinics to book appointments via the internal booking system
- Input and update referral data and treatment plan statuses in the database
- Provide support and assistance with monthly referral tracking reports and quarterly outcome reports
What Is Required (Qualifications)
- 2+ years of previous customer service/administrative experience
- Bilingual French Preferred
- Post-Secondary education is an asset
- Advanced written and verbal communication skills with strict attention to detail
- Strong interpersonal skills to maintain customer relationships
- Ability to prioritize under pressure
- Strong computer skills, specifically in MS Word, Excel, and database software
- Exceptional organizational skills, ability to work independently, take initiative, and have a strong work ethic
How To Stand Out (Preferred Qualifications)
- Experience in the healthcare industry
- Familiarity with medical terminology and procedures
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #WorkLifeBalance
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