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Industry: Customer Service and Sales Outsourcing Company
Why Consider This Job Opportunity
- Hourly pay rate of $14.50 with additional bonuses
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement
- Remote work-from-home position with flexible schedules
- Paid training and paid time off
- Opportunities for career advancement
- Regular raises and daily contests with prizes
- Casual dress code
What To Expect (Job Responsibilities)
- Handle inbound inquiries and troubleshoot basic technical issues
- Provide customers with quality products and services
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills to upgrade
- Escalate customer dissatisfaction to managerial team
What Is Required (Qualifications)
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent communication skills, both written and oral
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Highly reliable with strong problem-solving and conflict resolution skills
- Customer service oriented and ability to multitask in a fast-paced environment
- Strong team orientation and ability to build relationships
How To Stand Out (Preferred Qualifications)
- Previous experience in customer service, tech support, inside sales, or back-office support
- Additional certifications or training in relevant areas
#CustomerService #Sales #RemoteWork #CareerOpportunity #WorkLifeBalance
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