Talentify.io Looking for Work-at-Home Customer Service Representative Job Openings (Full-Time) at Canada Full Time

Industry: Customer Service and Technical Support

Why Consider This Job Opportunity

• Competitive base pay, schedule, and benefits package, including paid vacation and variable bonus and contest incentives
• Full-time positions available for various schedules, including day, night, and weekends
• Easy online application process and informal interview with a talent acquisition specialist
• Equipment provided by the company for remote work
• Opportunity for career growth and development within the team

What To Expect (Job Responsibilities)

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Assist customers in adding or removing products and services
• Utilize systems and technology for account management tasks
• Identify sales opportunities and upgrade products
• Resolve customer issues through effective call handling and problem-solving
• Escalate customer dissatisfaction to the managerial team

What Is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Typing speed of 20+ words per minute
• Basic knowledge of Microsoft Office Suite and Windows operating system
• Reliable with regular attendance and punctuality
• Ability to evaluate, troubleshoot, and follow-up on customer issues
• Aptitude for conflict resolution, problem-solving, and negotiation
• Customer service-oriented with empathy, responsiveness, patience, and conscientiousness
• Ability to multitask, stay focused, and self-manage
• Strong team orientation and customer focus
• Ability to thrive in a fast-paced environment with change and ambiguity
• Excellent interpersonal skills and ability to build relationships with team and customers

How To Stand Out (Preferred Qualifications)

• None mentioned in the original job description

#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #CompetitivePay

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Talentify isn’t the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.