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One of our clients is looking for an Administrative Assistant (Major Bank)
Length: Contract term is 6 months with high possibility of extension
Location: Toronto, ON – Onsite
Length: Contract term is 6 months with high possibility of extension
Location: Toronto, ON – Onsite
Candidate Value Proposition (CVP):
This role allows the candidate(s) to work in an established institution and with multiple groups within the organization, which will allow candidate(s) to build effective skills and confidence. The individual is exposed to other lines of business, as there are lots of opportunities for learning, growth, and development.
Group Culture:
This individual will be working in a collaborate and friendly environment.
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
• Collect an organize incoming mail
• Gathers and formats data into regular and ad-hoc reports, and dashboards
• Processing of customer cheques and other POs
• Processes service requests and access requests
• May function as a problem-solving resource for more junior staff
• Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager
• Develops an understanding of business products and services and the operations processes that support them
• Identifies and resolves discrepancies in accordance with standard procedures
• Escalates issues, where necessary, as per guidelines
• Prepares, renews, or monitors administrative tasks such as distributing/collecting/filing/etc. documentation and information
• Enters, reviews, and/or verifies collections information and documentation for processing and/or further handling
• Manages documentation to ensure that records are maintained in a proper manner
• Analyzes data and information to provide insights and recommendations
• Organizes work information to ensure accuracy and completeness
• Collaborates in identifying, recommending, and implementing workflow improvements to deliver a more efficient operation
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Broader work or accountabilities may be assigned as needed
MUST-HAVE SKILLS:
• 1+ years of relevant experience in a similar role
• Strong data entry experience
• Communicating concisely with professionalism via phone and email
• Tech-savvy individual with strong computer and writing skills
• Proficient in Microsoft Office, Excel
• Works independently with minimal support
• Attention to detail and process driven
• Ability to problem-solve and take initiative
• Fast learner with the ability to multi-task
NICE-TO-HAVE SKILLS:
• Previous financial institution experience
• Good time management and organizational skills
EDUCATION
• High School Diploma or higher
• Experience is preferred over education
URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.
The recruiter in charge of this role is Fathiya.
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement.
Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!
