Teamrecruiter.com Inc Looking for Service Representative (Wire Payment & Transfers)– Major Bank at Mississauga, Ontario Full Time

One of our major banking clients is looking for a Service Representative (Wire Payment & Transfers)– Major Bank
Length: 7 months contract with a possibility of extension
Location: Mississauga, ON (Remote for now, will be hybrid later- 2/3 times a month in office)
Work Hours: 37.5 hrs per week, would need to be available to rotate shifts once fully trained. Work on some Saturday holidays are required. Shift timings are 7:30am to 4pm, 8:30am to 5pm, 9am to 5:30pm.
OT requirements: Yes, mainly on high volume days.

ROLE MANDATE/ JOB DESCRIPTION:
• CCBO Payments Operations is the centralized wire hub for the Enterprise and serves as the first line of defense for wire payment processing of incoming and outgoing inter-bank, corporate and retail wire payments executed through the primary wire payment system (EWP).
• In addition to critical operational considerations, namely timely and complete processing of wires, the Unit executes key compliance control processes for required wire data elements and sanctions screening pursuant to applicable sanctions laws and regulations as well as providing post-execution wire payment support. This service is provided on behalf of other operating units as well as domestic branches within the group of companies for payments made to or received from correspondent banks worldwide.
• The team fulfills routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities, and solve more complex issues efficiently and effectively in accordance with Bank and industry standards, focusing on up to a three-month time horizon.
• Follow procedures to resolve internal business partner and/or external customer inquiries/requests and issues.
• Act as a subject matter expert to the team.
• Recommend/ implement process improvements.
• Act as point of approval/ resolution of escalated issues for more junior staff, where applicable.
• The selected candidate will be working on sanctions screening.
• In compliance with the bank’s Financial Group’s AML Program, wire payment transactions are scanned against various sanctions lists. The filtering application will compare the wire payment details to the persons, entities, banks, groups, jurisdictions, etc., provided in the sanctions lists. Any payment scanned against a list deemed to have any details that would be a possible or true match to a sanctions list alert will be routed to an application that my team utilizes for manual review of the wire to determine course of action i.e. escalate to AML for further review or pass as false positive(s).

SKILLS REQUIREMENTS:
• Accurate and speedy keyboarding skills
• Attention to detail.
• Ability to work in fast paced environment.
• Ability to perform repetitive tasks without losing focus.
• Ability to rotate through shifts and work statutory holidays (would not be required to work them all).
• Wires and /or sanctions knowledge that would be a bonus, but it is not a requirement.

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.

The recruiter in charge of this role is Saundarya.

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!

Please note: Adherence to our end client’s vaccination policy is a requirement.

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