Teladoc Health Looking for Staff Accountant at Toronto, Ontario, Canada Full Time

About Us:

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world’s leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Summary of Position:

Reporting to the Senior Accountant, this role is primarily responsible in assisting the team to ensure revenue is appropriately recorded, invoiced and customer accounts reconciled in a timely manner.

They will collaborate often with internal and external stakeholders to maintain an accurate financial record, process accruals and journal entries. This role also ensures compliance with accounting principles and regulations, including maintain up to date SOX documentations for audit purposes. He/she has a continuous improvement mindset and will assist with any ad-hoc requests to meet deliverables for the Finance team, as needed.

Essential Duties and Responsibilities:

Financial record keeping: journalize entries (e.g. accruals and revenue), maintenance of the deferred/accrued revenue schedule, product level maintenance and proper recording of entries. This will include:

• Work with Senior Accountant, Data Team and Sales Team to generate invoices for clients and record accurate revenue in the accounting system in a timely manner
• Address Sales Team and Client billing/account questions in an accurate and timely manner
• Maintain customer accounts for up to date information, and investigate and clear billing variances
• Liaise with Collections Specialist on aged accounts receivables
• Apply customer payments in accordance with the bank statements and remittance documents, in an accurate and timely manner
• Financial reporting, analysis and closing: prepare and analyze the P&L and prepare month-end and quarter-end closing working papers, reconciliations, and accruals.
• Assist Senior Accountant with commissions via communication with Sales Team and brokers
• Assist with provider and vendor payments, as needed
• Internal Control: Maintain SOX control documentations; coordinate with Internal Audit and External Audit with the year-end audit
• Software and System Usage: Utilize accounting software and other systems to obtain data and perform tasks efficiently and accurately. Lead potential system upgrades, including design solution and performing testing.
• Communication and Collaboration: Collaborate with other departments, such as Marketing, Sales, Technology and Operations to gather and exchange financial information and ensure impacts are journalized appropriately in the F/S. Communicate financial data effectively to non-financial stakeholders
• Continuous Improvement: Identify improvement and automation opportunities to streamline finance processes
• Ad-hoc: Performs other duties as assigned
• The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Qualifications Expected for this Position:

Key Requirements:

• Bachelor’s Degree in Accounting/Commerce or 2-4 years’ experience in a similar role with some post-secondary training in book keeping or accounting
• Actively pursuing CPA designation / has CPA designation
• Superior organizational skills with the ability to manage competing priorities under pressure
• Ability to proactively and independently source information required for tasks
• Ability to work cooperatively and effectively with others to set goals and resolve problems
• Excellent verbal and written communication skills, with strong critical thinking ability
• Interested in a continuous improvement mindset with ability to automate manual processes
• Highly proficient in using technology and various software which includes but is not limited to Microsoft Excel, Word and Outlook:

Nice to Haves:

• Previous experience with CRM Oracle, and SalesForce is preferred but not required
• Bilingual in English/French is an asset but not required
• Previous experience/working knowledge of US GAAP is an asset

A few things that we offer to our team include:

• Flexible work arrangements, with 3 days of work from home, and flexible PTO for this position
• Competitive health and dental plan
• Group Retirement Plan with employer contribution matching at 5%
• Assistance for continuing education
• Social events and staff retreats
• A positive and fun work environment where we value inclusion and mutual respect

Required license or credential needed to perform job: No

For roles that require a particular license/credential, those qualifications must be listed as mandatory, and the below line can be removed. If role does not require license/credential, the below line must remain.