Log In
Sign Up
Who We Are We’re an innovative app and website poised to revolutionize the dental industry in North America. Imagine Uber, but for dental professionals and offices – that’s us! As we grow, we’re committed to ensuring the quality, predictability, professionalism, and reliability that our members cherish.
The Role
You Will Be Responsible For
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain points to internal teams.
Ideal Profile
- You have at least 1 year of experience within a Customer Success role, ideally within the Hospital / Health Care / health and Staffing / Executive Search industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal-driven and work well in fast-paced environments
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
What’s on Offer?
- Opportunity to make a positive impact
- Are you a people person with a knack for solving problems in real-time? Do you thrive in a dynamic, fast-paced environment? If you’re also a quick learner, meticulously organized, and a team player with a can-do attitude, we can’t wait to meet you!
