TES The Employment Solution Looking for Accounts Receivable / Billing Lead II at North York, Ontario, Canada Full Time

Accounts Receivable / Billing Lead II Location: North York ON Duration: 12 months for now with an extension to February 28, 2025, Hybrid Model: In-Office (Monday, Tuesday & Thursday) / Remote (Wednesday & Friday)

We are seeking a confident Lead to join Customer Care Operations, who’s accountable for all non-gas billings in both SAP and Oracle.

The successful candidate will be responsible for all billing and collections activities within both Oracle and SAP billing systems. Responsible for ensuring the team and its activities are in compliance with all regulatory requirements.

The Invoicing/Collection lead is responsible for all financial activities related to billing, collections, Monthly and Quarterly reporting, and ensuring all SOC controls are adhered to.

Required

• University degree in business or other related fields.

• Five years of leadership experience in a call center or operations

• 5-10 years of financial background experience reconciling accounts.

• Strong computer skills including various customer information system applications and forecasting

• Proficient with MS Excel

• Excellent verbal and written communication skills

• Strong interpersonal and relationship-building skills

• Excellent problem-solving and time-management skills

• Project Management Professional.

• Post-secondary qualification in business.

• Working knowledge of unionized environments.

• Previous managerial experience including managing direct reports desired