Texada Software Looking for Senior Project Manager, Client Services at Canada Full Time

Position Title: Senior Project Manager, Client Services (Software)

Position Summary

Texada Software is seeking our next experienced Senior Project Manager to join our Client Services PMO team. In this position, you will be working in a fast-paced environment to oversee the successful planning, execution and delivery of complex software implementation projects. This position will be primarily customer-facing and will be focused on project management, risk management, application delivery, issue tracking and support of our SaaS business products.

Strategic Value

The expertise of the Senior Project Manager will be crucial in ensuring projects are completed within scope, on time, and within budget, while maintaining high-quality standards.

Work location

• Remote / Hybrid (Office located in Mississauga, ON)

• Candidates in the Greater Toronto Area (GTA) preferred

How you will be contributing

• Develop comprehensive project plans for large, multi-phased engagements encompassing multiple software applications

• Identify and communicate any project risks, issues and dependencies clearly and concisely to senior management and stakeholders, while implementing proactive measures to mitigate potential roadblocks

• Collaborate with engineers, professional services consultants and customers to help interpret project requirements and track their implementation within the project timeline

• Track project and application issues raised by the customer and provide regular and timely updates on status

• Track project billing milestones and report their achievement in a timely manner to Finance and Accounting leadership

• Operate as a strong team player who takes the initiative to ensure the success of the project, the team and the customer

What we are hoping to find in your background

• University degree in Computer Science, Information Technology, or a related field

• Minimum of 7 years of previous experience in project management, with a strong track record of successfully delivering complex enterprise software implementation projects

• Experience with Smartsheet and/or other similar project management software

• Knowledge of Agile project management and software implementation best practices

• Experience with Aha, JIRA and Confluence

• Familiarity with SaaS and CRM software

How to grab our attention

• Project Management Professional (PMP) certification or other relevant project management certifications

• Ability to multitask, prioritize, and manage time efficiently

• Ability to collaborate and communicate effectively with diverse stakeholders

Competencies for Success

• Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience

• Action Oriented: A bias for action, when you see a problem, you solve it using your technical savvy and internal resources; Self-motivated with little supervision required

• Collaboration and Team Orientation: Intentionally build and maintain collaborative relationships to work effectively together as a team through shared responsibility, respect, and empathy to complete a shared goal for a common good

• Analytical and Critical Thinking: Review and manage data with strong attention to detail; combine facts with likely possibilities; articulate and resolve complex problems

• Quality Focused: A recognition of the value of doing things the right way; having a high sense of integrity and thoughtfulness in your actions

Who you will be working for

Texada fundamentally transforms how equipment dealers and rental companies manage their business and growth across equipment rental, sales, and service. Serving a large global market with double-digit growth, Texada is poised to transform the equipment industry through the delivery of its scalable and integrated platform. Texada serves its customers through its presence in the U.S. Canada, Germany, and Australia. Please visit www.TexadaSoftware.com (http://www.texadasoftware.com) for additional information.

Our Core Values

• ENGAGEMENT – We value passion, dedication and growth.

• LEARNING – We value learning, not genius. We expect everyone arriving to be ready to learn.

• PUSHING FORWARD – We value individuals and teams who stretch beyond their comfort zones and take reasonable risks. We constantly ask questions to drive innovative solutions.

• PROCESS – We value process. We value scalable solutions. We value continuous improvement as we strive toward excellence.

• LIFTING EACH OTHER UP – We value teamwork. Our success is centered on individuals and teams who engage in a wholehearted and thoughtful way to support each other

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.