Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
WELCOME HOME!
Trans Global is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Position Overview
This position is responsible for reviewing and approving or declining Full Circle redemption submissions. We are the point of contact for stores when questions arise about Full Circle.
Responsibilities
Verify the validity of each Full Circle Submission.
Place valid credits in customer accounts.
Respond to stores when declining any submission with clear explanations.
Ensure all submissions are handled with 48 business hours.
Qualifications
High School diploma or equivalent
Strong customer service focus
Team oriented
Experience in a customer service or sales role
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft office programs
Requires professional email etiquette
Why Transglobal
Competitive pay
Paid training
Career progression program
Employee discounts & Personal “Paid” days off
Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer! We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
Connect With Us! (https://careers-thebrick.icims.com/jobs/24883/trans-global-associate–full-circle-department/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)
ID2023-24883
Posted Date14 hours ago(1/19/2023 10:30 AM)
Job LocationsCA-AB-Edmonton
Job CategoryCustomer Service/Support
Position TypePermanent Full-Time
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