The Casablanca Hotel Looking for Restaurant Server at Grimsby, ON Full Time

Primary Duties and Responsibilities

· Ensure that all tables are greeted in a timely fashion (no more than 5 minutes after being seated)

· Ensure that all orders are taken, rung in and delivered accurately and in a timely fashion

· Report any shortcomings in service, food or the guest experience to the manager on duty immediately

· Is present in the kitchen to deliver food to tables whenever possible in a timely fashion

· Ensures all tables are cleared and reset in a timely fashion (no more than 5 minutes after the guest is finished or after the guest leaves)

· Effectively convey all relevant information to the kitchen when ordering food (i.e. allergies, time restraints, previous wait, previous bad experience, return guest, VIP, etc.)

· Educates the guests on all products and is able to effectively upsell with the goal of driving sales

Position Requirements

• Smart Serve Certification required
• Ability to work effectively under pressure in a fast-paced, environment
• Extremely guest-oriented with a genuine ‘always say yes’ attitude
• Conflict resolution, negotiation, and objection handling skills
• Able to respond quickly in a dynamic and changing environment
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing

If you are interested in this opportunity, please send your resume by email. Refer to the position being applied for in the subject line of your email (i.e. Job Application for Server).

Job Type: Part-time