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Job Description:
Competition #22/118A
Competition #22/118A
Internal/External Posting
Closing date: June 30, 2022
Supervisor – IT Infrastructure (Continuous)
Information Technology Department
The City of Victoria continues to modernize its IT Infrastructure, leveraging hyperscale cloud and on-premises solutions to deliver efficient, effective and secure technology to staff and the public. Reporting to the IT Operations Manager in the IT Department, the Supervisor, IT Infrastructure will lead a team of Infrastructure Administrators who design, implement and maintain the IT Infrastructure which powers the City’s technology stack.
The successful applicant will enjoy a fast-paced environment and will lead a diverse group of professionals, working with a broad set of technologies. Our ideal candidate thrives in a dynamic cutting-edge environment and enjoys taking on a range of complex activities and tasks.
As the Supervisor, IT Infrastructure you will coordinate, assign, review and participate in the design, configuration, and implementation all City IT Infrastructure solutions. The City operates a Windows Server environment in both Azure IaaS, Azure Stack HCI on Hyper-V with Extreme Networks for core and edge switching, F5 load balancers and Palo Alto firewalls. The Infrastructure Division is moving to a Dev/Ops operating model and supports the other divisions in IT with agile and waterfall project delivery.
The City is a fantastic employer offering a competitive benefits package which includes a day off each pay period (flex day), hybrid work from home, municipal pension plan and extended healthcare benefits.
If you are passionate about what you do and strive to work in a progressive IT environment at the City, we want to hear from you!
POSITION FUNCTION
Coordinate the work of the IT Infrastructure Division and make enterprise infrastructure recommendations and perform planning, design, installation, configuration and administration of City IT infrastructure including local and wide area networks, servers, cloud infrastructure as a service (IaaS), network security and associated systems.
KEY DUTIES
Coordinate, assign, support, review and participate in the work of approximately 4 – 5 staff in the IT Infrastructure Division; ensure schedules, procedures and established performance and safety standards are met; make recommendations on employee selection, promotion, discipline and development; provide and recommend employee training and provide input to employee performance appraisals; review the work of consultants as required.
Research, recommend, design, install, configure, maintain and administer enterprise systems, servers, local and wide area networks, storage, backup and network communications systems, evaluate enterprise infrastructure needs and determine hardware specifications and software requirements. Document infrastructure architecture standards.
Prepare reports and make recommendations to IT management and stakeholders regarding City’s IT Infrastructure and responsible for the division operations in the absence of the IT Operations manager.
Respond to enquiries and complaints from staff regarding IT infrastructure related problems; liaise with other departments for IT strategic planning and represent the division on various city committees; provide advice and support implementation of approved cloud and on-premise IT infrastructure; provide technical information and analysis to staff, consultants and outside agencies; schedule and monitor the work of consultants; maintain records, files, and documentation for the department.
Perform related duties where qualified.
INDEPENDENCE
Work is generated by annual objectives and budget, requests for service and system requirements or is assigned by IT management.
Work is reviewed through reports to IT management.
Issues such as major expenditures and policy are referred to IT management with recommendations.
WORKING CONDITIONS
Physical Effort:
Sit with arms unsupported while keyboarding. (often)
Lift and move medium weight equipment. (rare)
Mental Effort:
Short periods of intense concentration while installing and configuring personal computer network systems. (occasional)
Visual/Auditory Effort:
Focus on a variety of source data and computer for short periods. (often)
Work Environment:
Office.
KEY SKILLS AND ABILITIES
Understand and apply the principles of cyber security, network design, operating systems hardware and software.
Design, plan and implement all aspects of IT infrastructure including networks, security, servers, IaaS, databases running in the cloud or on-premises.
Prepare and present reports and training sessions.
Establish and maintain working relationships.
Organize and prioritize work of the unit for both operations and IT infrastructure projects.
QUALIFICATIONS
Formal Education, Training and Occupational Certification:
Computer Science Degree or equivalent. (4 years)
Microsoft Server and Azure Certifications (Enterprise Level).
Network and Firewall Certifications (Enterprise Level)
Required to obtain security and criminal record check.
Required to sign attestation of confidentiality.
Current and valid ‘Class 5’ BC Drivers Licence
Experience:
6 years of related experience, including 2 years supervisory experience.
or an equivalent combination of education and experience.
OTHER:
May be requested to substitute in a more senior position providing coverage for Infrastructure and Operations.
Work schedule: Monday – Friday, 35 hour work week
$57.99 per hour, Pay Grade 20
Job Code #4252
This is a CUPE Local 50 Position
To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs – only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.
COVID-19 Vaccination Requirement
Applicants who are not current City of Victoria employees will be asked to provide proof of vaccination against COVID-19 during the recruitment process. External applicants who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation.
At the City of Victoria, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.
If you require assistance, please email us at careers@victoria.ca.
