Established in 1999, The Great Indoors HVAC Company is a well established medium sized Plumbing, Heating and Air Conditioning Service, Repair and Installation company located in Quesnel, British Columbia. Currently we are looking for an experienced CSR Service Dispatcher for our busy company who shares our enthusiasm in providing the best service experience for our clients, team members and suppliers.
Our Mission:
“To Make your Indoors Great” by striving for excellence in all we do, exceeding expectations
Our Values:
To create a company culture that is surrounded with a sense of happiness and community by holding in the highest regard our core values of Integrity, Teamwork, Exceptional Service, Continuous Learning and Having Fun.
Vision:
To create the kind of company we’d love to work for that people want to do business with, delivering the kind of service we’d like to receive.
Job Title: Service Dispatcher
COMPENSATION & BENEFITS: The competitive salary will be commensurate with experience.
Typical Work Hours: 8am to 4:30pm, three days a week.
Primary Job Function:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.
Reports to: Lindsay McGowan
Required Qualifications:
Essential Duties and Responsibilities:
The Great Indoors HVAC Company is in Quesnel, a small friendly city in the central interior of BC surrounded by natural beauty and some of the best outdoor recreation areas. We have many amenities of a large city in a small and friendly community. Housing and real estate is still affordable and Quesnel is a great place to raise a family.
This is a permanent part-time position with a flexible schedule.
email resume with references to [email protected]
Job Type: Part-time
Part-time hours: 24 per week
Salary: $19.00-$24.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Work Location: In person
Expected start date: 2023-04-03
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