The Install Crew Ltd.

ABOUT US

We are The Install Crew – where excellence meets expertise in hotel installations!

Founded in 2013, The Install Crew stands out with a vision for superior service, exceptional quality, and unmatched efficiency in hotel furniture, fixtures, and equipment installations.

As a full-service installation company, we specialize in a range of services, from comprehensive installations to special capital projects, operational supplies and equipment, and efficient warehousing solutions. Our commitment to delivering meticulous and quality-oriented services has earned us strong relationships with repeat clients and general contractors, establishing a national reputation for service excellence.

THE SITE SUPERVISOR ROLE

As the “go-to” person on-site, you’ll play a pivotal role in ensuring projects are completed on time and uphold our high-quality service standards. You’ll be responsible for all equipment and crew on site, including training, leading, and coaching. Leading and coaching a dynamic crew, your responsibilities include coordinating daily activities, conducting room inspections, and fostering a safe, respectful environment. Your ability to adapt to changes is pivotal, guiding the team through dynamic situations in this constantly evolving environment.

*Please note that this is a high-travel role, where you’ll be working on-site at hotels throughout AB and BC. A vehicle is required for this position.

If you’re a solutions-oriented leader with a knack for problem-solving, possess excellent communication skills, and thrive in a collaborative culture, join us in shaping the future of hotel installation excellence. Be part of a team that values camaraderie, embraces challenges, and envisions long-term growth. Your journey starts here at The Install Crew!

AREAS OF RESPONSIBILITY

Attend startup meetings with the leadership team for document, binder, plan, and schedule review.
Set project plans, provide crew orientation, and oversee special arrangements.
Coordinate daily activities with the Project Manager.
Conduct morning/evening team meetings, update job schedules, and report to head office.
Manage drivers, deliveries, and waste removal.
Inspect rooms per the Room Inspection sheet, ensuring health and safety compliance.
Oversee equipment maintenance, inventory, and track crew work hours.
Perform site openings/closings as needed before 8 am.
Ensure crew is trained in room setup, proper lifting, hotel navigation, customer relations, FF&E unwrapping, and safety standards.
Recognize and cross-train crew members.
Uphold The Install Crew’s professional image and provide timely feedback to celebrate successes.
Maintain clean uniforms and approved safety footwear.
Exhibit professional conduct and respect toward guests, contractors, and staff.
Keep rooms, hallways, and work areas clean, reinforcing hotel rules.

SKILLS AND EXPERIENCE

Leadership experience in a position related to operations, warehousing, facilities or construction.
Furniture installation experience (paid/professional experience) and in using hand or electric tools to assemble furniture.
Excellent problem solving and resolution abilities -“I’m on it” describes you as you take an active role participating
in meetings and helping to solve problems.
Skillful in navigating a matrix of information, adept at adjusting plans as needed, all while fostering a positive team environment.
Experience in coaching and mentoring others and providing feedback in a timely manner.
Proficient in Microsoft Office and other software applications.
Strong interpersonal and communication skills. You do not hesitate to ask question, clarify instructions and seek
approval when and where warranted. Respectful and assertive communication is necessary.
Strong organization and time management skills, as well as follow through. You are self-directed and takes
initiative.
Results-oriented and highly skilled at keeping tasks and projects moving along.
Team oriented and highly collaborative. Ability to connect and work with new staff quickly and effectively.

WORKING CONDITIONS

Hours 8-5pm Monday to Saturday, generally on site (depending on your location/job site location)
Travel to site – a reliable vehicle and valid driver’s license is required
Work from hotel site with frequent travel, food stipend + travel costs covered
Lifting up to 50 lbs is required
Overtime may be required
PPE required on job (hard hat, safety vest, safety glasses and steel toe boots), not provided
Driving from site to site may be required

NOTE: Travel and On-Site Living

This role involves travel to various locations for project assignments, providing a dynamic work environment. As a Site Supervisor, you’ll need to be adaptable to different settings and willing to work in diverse locations. The company typically covers travel expenses, ensuring a seamless experience. During projects, on-site living may be required, offering a unique opportunity to immerse yourself in different communities and contribute to the success of our installations. Embrace the adventure and camaraderie that comes with being an essential part of our team, creating lasting memories while delivering exceptional service.

INTERESTED?

We would love to hear from you! Please apply ASAP, as we will begin interviewing shortly.