Food and Beverage Serving Skills
Advise on menu selections
Serve food and beverages
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe and advise on wine selection
Describe menu items including daily specials for customers
Take orders and relay to kitchen and bar staff
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Business Equipment and Computer Applications
Point of sale system
Additional Skills
Address customers’ complaints or concerns
Enforce provincial/territorial liquor legislation and regulations
Clear and clean tables, trays and chairs
Balance cash and record sales
Must be of legal age to mix and serve alcoholic beverages
Provide customer service
Assist clients/guests with special needs
Weight Handling
Up to 13.5 kg (30 lbs)
Work Setting
Restaurant
Bistro
Work Site Environment
Noisy
Odours
Hot
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Physically demanding
Standing for extended periods
Personal Suitability
Initiative
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Client focus
Reliability
Organized
Health benefits
Health care plan
Financial benefits
Gratuities
Other benefits
Learning/training paid by employer
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
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