Food and Beverage Serving Skills
Advise on menu selections
Serve food and beverages
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Prepare and serve specialty food at customers’ tables
Take orders and relay to kitchen and bar staff
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Credentials (certificates, licences, memberships, courses, etc.)
Safe Food Handling certificate Business Equipment and Computer Applications
Point of sale system Additional Skills
Address customers’ complaints or concerns
Clear and clean tables, trays and chairs
Balance cash and record sales
Must be of legal age to mix and serve alcoholic beverages
Provide customer service Weight Handling
Up to 23 kg (50 lbs) Work Setting
Coffee shop
Fast food Work Site Environment
Noisy
Hot Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Handling heavy loads
Physically demanding
Standing for extended periods
Bending, crouching, kneeling Ability to Supervise
1 to 2 people Personal Suitability
Initiative
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Client focus
Reliability
Organized Other benefits
Free parking available Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Are you currently a student?
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