Competencies:
Commitment to Mission, Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision and values of YMCA of Kamloops.
Service Attitude: Identifies needs and wants of members/participants as priority and responds in an effective and timely manner to enhance every person’s Y experience.
Relationship Building: Builds positive interactions both internally and externally to achieve work related goals.
Welcoming: Treats everybody in a friendly and respectful manner. Creates a pleasant, user-friendly atmosphere. Goes out of your way to make people feel at ease and makes an effort to learn the names of staff, volunteers, and clients.
Quality Focus—Ensures that services criteria for self, staff, and programs are set, reviewed and surpassed regularly to provide excellent service delivery.
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