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Job Description:
The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. It is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.
What is the Opportunity?
The Coordinator, Examiner Training and Development provides administrative support for the professional development and quality assurance of members of The RCM College of Examiners.
Main Duties & Responsibilities
Examiner Professional Development
- Coordinate ongoing online training and professional development activities and webinars for examiners.
- Coordinate in-person training and professional development workshops for examiners, including scheduling, locations, facilitators, catering, materials and travel.
- Track examiner participation in professional development activities and that all membership requirements are up to date.
- Coordinate process for examiners re-entering the College after an absence.
- Update and maintain examiner resources and training materials as needed.
Adjudicator Certification Program
- Support Discipline Specialists in the training and development program for new applicants to The RCM College of Examiners for theory disciplines.
- Track and record all participant information as they progress through their training.
- Prepare for the onboarding of successful applicants to The RCM College of Examiners in coordination with other members of The RCM Certificate Program team.
- Provide administrative and logistical support in the delivery of training for program participants in practical disciplines with other members of The RCM Certificate Program team.
Quality Assurance
- Organize regular quality assurance initiatives as directed by the Manager, Academic Office.
- Prepare and circulate quality assurance assignments to examiners.
- Collect and report results and examiner feedback to the Manager, Academic Office.
- Ensure all steps in the annual performance evaluation reports are fulfilled.
- Coordinate process of sampling marked theory exams for quality control.
Additional Responsibilities
- Assist in the resolution of examiner, candidate and inter-departmental queries as needed.
- Provide administrative support during examination sessions as needed.
- Perform other duties as required.
Job Requirements:
What We’re Looking For
- University degree with a minimum of 2 years of progressive related experience or an equivalent combination of education and experience.
- Background in arts administration is an asset.
- Music literacy is an asset.
- Familiarity with The RCM Certificate Program.
- Excellent verbal and written communication skills.
- Proficiency for creating and delivering presentations, including a working knowledge of PowerPoint.
- Demonstrated ability to work independently and as part of a team.
- Strong service orientation; experience in a customer-facing role is an asset.
- Strong attention to detail and the ability to organize, prioritize and multitask.
- Strong working knowledge of Microsoft Office (Word, Excel), SharePoint and Teams.
How to Apply
Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at www.rcmusic.com/about-us/careers-royal-conservatory. Applications will be accepted until a suitable candidate has been identified.
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.
The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.