The Universal Group Looking for Administrative Assistant at Vernon, BC Full Time

Are you a detailed oriented administrative professional with the ability to effectively manage multiple tasks in a fast – paced work environment? Are you passionate about applying innovative clerical solutions thereby meeting the document and organizational needs of your client group? Are you looking to be a part of a growing team and company?

The Universal Group has an exciting opportunity for an Administrative Assistant to join our Okanagan and Interior Operations team. Reporting to the General Manager, the Administrative Assistant partners with the Interior Operations group and internal clients to drive forward our purpose of providing Peace of Mind to our clients and our employees. We deliver on our purpose through our core values of being passionate, driven, and authentic.

The Company

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic signage & equipment supply, landscaping, temporary labour, and occupational health and safety. The Universal Group operates across British Columbia with operations in the Okanagan, Vancouver Island, and the Lower Mainland; and as of late 2021 we have operations in Ontario and Quebec.

With a growing employee base and through a number of strategic acquisitions, The Universal Group is expanding nationally making us the prominent player within the traffic control industry. As an employee of the Universal Group, we promise to provide that same peace of mind to you, as you contribute to our mission, demonstrate our core values and deliver best-in-class services.

Who You Are

Fueled by your passion and drive to achieve success, you bring a collaborative and consultative approach, and a keen ability to connect people, data and performance to drive the business forward.

Through your high level problem solving skills, and commitment to outstanding client service, you have developed a track record for understanding business interests, and building on opportunities to enhance business value through data analysis and interpretation.

The Role

As an Administrative Assistant, you will be responsible for ensuring the timely coordination and implementation of administrative, clerical and secretarial functions thereby promoting operational efficiency and timely service delivery. This role will be based out of our Vernon office location.

What you will do:

• Assemble data and prepare periodic and special reports, manuals, and correspondence for the General Manager.
• Support HR, Ops, H&S with projects and communication requirements; including reports, correspondence, presentations, etc.
• Ad hoc projects as requested. – Pipeline Orientations and other projects similar projects.
• Liaise with Accounting Department at Head Office to ensure adherence of processes and accurate and timely payment of invoices and to employees.
• Investigate timesheet or billing questions that may derive from accounting department and ensure correct preparation of timesheets by employees.
• Liaise with Universal Mentorship Program (UMP) Coordinator and Recruitment Department at Head Office to ensure new hires and potential graduates are consistently flowing.
• Liaise with the UG Cares department to ensure tickets are responded to quickly and effectively for the Interior employees with the guidance from the General Manager.
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
• Sorting, filing, and sending mail and other key documents.
• Travel planning for all non billable travel in the region.
• Support various departments in organizing team building, social events, town halls, lunch & learns, and volunteering programs.
• Inventory of office supplies and ordering.
• Report maintenance or equipment problems to appropriate personnel.
• Review, evaluate and implement new administrative procedures.
• Coordinate and plan for office services such as kitchen and office supplies for all Interior offices.

Perks & Benefits

• A large, growing company with room for promotion.
• Extended healthcare benefits available after probation.
• An RRSP matching plan.

Qualifications

• Post -Secondary degree or certificate in related field (e.g. Business Administration).
• Customer-service oriented; ability to manage and resolve escalations in an effective and efficient manner.
• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders including senior leadership.
• Demonstrated ability to work under pressure with critical attention to detail and thoroughness.
• The ability to combine pieces of information to form general rules or conclusions.
• Knowledge of administrative and office procedures and systems such as word processing, managing files and records, transcription, designing forms, and workplace terminology.

Why Universal Group?

The Universal Group is rapidly growing as we are expanding our business across other Canadian provinces, this is an exciting opportunity to be a part of our growth. Our company is driven by an entrepreneurial spirit and you will be able to own your role. As an integral part of the Okanagan and Interior Operations Team at The Universal Group, you will receive a competitive base salary as well as a comprehensive benefits package, and opportunities for further education and development.

The Universal Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

If you are this Administrative Professional: apply today, we can’t wait to hear from you. Come grow with us!

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