The Universal Group Looking for Area Manager – Penticton & Kootenays at Vernon, BC Full Time

Are you a driven Manager with experience in traffic control, construction management and/or people management? Are you passionate about providing a high level of professionalism and value to both our clients and employees? Are you looking to be a part of a growing team and company?

The Universal Group has an exciting opportunity for an Area Manager – Penticton & Kootenays to join our Operations team. Reporting to the General Manager, the Area Manager partners with the Traffic Operations group and internal clients to drive forward our purpose of providing Peace of Mind to our clients and our employees. We deliver on our purpose through our core values of being passionate, driven, and authentic.

The Company

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic signage & equipment supply, landscaping, temporary labour, and occupational health and safety. The Universal Group operates across British Columbia with operations in the Okanagan, Vancouver Island, and the Lower Mainland; and as of late 2021 we have operations in Ontario and Quebec. More recently, in the Winter of 2022, The Universal Group expanded its operations into the US through a strategic acquisition in Washington state.

With a growing employee base and through a number of strategic acquisitions, The Universal Group is expanding both nationally and internationally making us the prominent player within the traffic control industry. As an employee of the Universal Group, we promise to provide that same peace of mind to you, as you contribute to our mission, demonstrate our core values and deliver best-in-class services.

Who You Are

Fueled by your passion and drive to achieve success, you bring a collaborative and consultative approach, and a keen ability to connect people, data and performance to drive the business forward.

Through your high level problem solving skills, and commitment to outstanding client service, you have developed a track record for understanding business interests, and building on opportunities to enhance business value through data analysis and interpretation.

The Role

As an Area Manager, you will manage existing and new client relationships, as well as manage our traffic control employees to fill site requirements.

What you will do:

• Promote The Universal Group’s purpose (PEACE OF MIND) and core values (PASSIONATE, AUTHENTIC AND DRIVEN)
• Liaise with the General Manager (GM), Dispatch, and Occupational Health and Safety (OHS) to ensure coordination of schedules, efficient work distribution, and relief needs as required.
• Manage existing and develop new client relationships
• Manage and direct employees as needed for Dispatch, Fleet, and to fill site requirements
• Ensure site requirements and field employees work are compliant with applicable regulations, company standards, and policies; educating and training field staff as necessary thereby meeting service requirements.
• In collaboration with Human Resources (HR), investigate and address all complaints from our clients, the public, and employees while reporting major incidents
• Work with our OHS department to ensure compliance and support for all health and safety policies, procedures, and practices (incident reporting, investigations, site visits, safety meetings, reviewing safety protocols with field employees, etc).
• Liaise with the Fleet and Facilities departments to ensure proper inventory and supply of fleet vehicles
• Analyze utilization of field staff and address non-supply issues accordingly
• Answer phone calls and emails from clients and employees regarding staffing of job sites, safety issues, and complaints

Perks & Benefits

• A large, growing company with room for promotion
• Extended healthcare benefits available after probation
• An RRSP matching plan (if applicable)
• Competitive compensation package
• Company truck & paid gas card (if applicable)

Qualifications

• Construction industry experience preferred
• Minimum 2 years construction management experience required
• Previous traffic control experience is considered an asset
• Excellent organizational, time management, and prioritization skills with the ability to multi-task and effectively meet deadlines
• Experience in addressing conduct and performance issues with geographically dispersed field employees
• Well versed in all safety regulations as it relates to traffic management, its service, and facility
• Valid WorkSafeBC Traffic Control Person ticket considered an asset

Why Universal Group?

The Universal Group is rapidly growing as we are expanding our business across other Canadian provinces, this is an exciting opportunity to be a part of our growth. Our company is driven by an entrepreneurial spirit and you will be able to own your role. As an integral part of the Operations Team at The Universal Group, you will receive a competitive base salary as well as a comprehensive benefits package, and opportunities for further education and development.

The Universal Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

If you are this Area Manager Professional: apply today, we can’t wait to hear from you. Come grow with us!

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