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We are a small but growing Toronto-based homecare provider with an excellent reputation in the local community. Reporting directly to the co-CEOs of Active Pro’s parent company (Titan MedLife or TML), the Client Care and Development Manager will ensure the delivery of high-quality client services to new and existing clients in accordance with our policies, procedures and standards of confidentiality. This role will have a heavy focus on creating new relationships to grow the company’s client base and monthly billables. A significant bonus is available in addition to the base pay for meeting growth targets with the support of TML’s Integration and Support Team (IST) in the areas of sales, marketing, finance and HR to help the company achieve its annual performance objectives.
Roles and Responsibilities:
- Quality control and client satisfaction
- Staff recruitment, training and performance
- Client development and reputational enhancement
Compensation:
$50,000 base salary + $30,000 bonus structure
Qualifications:
A RPN or RN designation is required – MUST
- 2-3 years experience or related experience in Home health care
- Advanced knowledge of personal support, nursing and rehab therapy service
- Extensive knowledge of home health care programs and resources.
- Ability to work physically in the Office and in the Community
- Ability to provide direct care, while efficiently arrange and perform a wide range of tasks;
- Excellent interpersonal skills, problem solving and written/verbal communication skills;
- Strong planning; prioritizing, problem solving and project management skills.
- Good computer skills and technology knowledge of MS office
- Valid drivers license with vehicle – MUST
Job Types: Full-time, Part-time, Permanent
40 hours per week
Covid 19:
Fully Vaccinated
Full Personal Protective Equipment (PPE) as required
Safe workplace environment
At TML each of us contributes to inclusion—we all have a role to play. Our culture is the result of our behaviors, our personal commitment, our curiosity, how we collaborate, and the ways that we courageously share our perspectives and encourage others to do the same. In turn, our inclusive culture inspires us to try new things, speak openly, and be bold. It brings us together in ways that help us stand out. Our inclusive culture empowers all of us to connect, belong, and grow.
Job Types: Full-time, Permanent
Salary: From $50,000.00 per year
Additional pay:
Schedule:
COVID-19 considerations:
Fully Vaccinated
Full Personal Protective Equipment (PPE) as required
Safe workplace environment
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor’s Degree (preferred)
Experience:
- health care: 2 years (required)
- personal support, nursing and rehab therapy service: 1 year (required)
Licence/Certification:
- drivers license (required)
Expected start date: 2022-04-18
