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Company Profile
Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed eleven acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada’s Fastest Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times’ as one of America’s Fastest-Growing Companies. We welcome growth, new ideas and the provision of opportunity!
Job Summary
The Dispatcher will work as a member of our Operations Team to communicate directly with drivers, dispatching them based on shipping requirements. They will work with all areas of the operations to ensure that the shipping requirements are adhered to and will ensure that a constant line of communication remains open with assigned drivers to ensure that performance expectations are met and, where possible, exceeded.
Job Duties and Responsibilities
Using assigned systems and applications, schedule drivers for shipping requirements per booking instructions, ensuring all information is relayed accurately
Work closely with all areas of the Operations team to ensure that all orders are coordinated for on time delivery
Ensure that all inbound and outbound shipments are coordinated with respective staff at each shipping destination
Review driver performance and participate in driver reviews as requested
Comply with laws, regulations and standards, completing any required documentation as applicable
Meet performance deadlines and adhere to all client shipping requirements
Ability to be flexible and work extended hours as required
Adhere to all Titanium Transportation Group Inc. service standards and policies, including Health & Safety
Work in compliance with the provisions of Occupational Health and Safety
Perform all other duties as assigned
Job Requirements
Strong verbal and written English communication skills
Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
Experience working with TMW software would be considered an asset
Sound business judgment and ability to perform insightful analysis
Strong understanding of transportation industry and associated laws
Experience working with customers through various means of communication and ability to manage customer relations
Ability to communicate effectively with others and work as a member of a team
Proven problem solving and analytical skills; organizational planning and time management skills
Strong understanding of the geographical region of the Greater Toronto Area is a position requirement for a local position
Strong understanding of the geographical area including the United States is a position requirement for a US position
Position Details
Full-time employment
Office environment – no remote work available
Share Purchase Plan – opportunity to buy company shares through payroll at a 100% match
Group Benefits offered – health and dental
Titanium is committed to investing in our employees through the use of annual performance reviews – we promote from within!
Titanium Transportation Group Inc. is committed to providing accommodations throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we’ll work with you to understand what is needed.
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
