Tobii Dynavox Looking for Education Account Manager at Toronto, ON Full Time

What do you want to do?

Are you looking to make an impact in someone’s life, while working in a fast-paced environment?

This position is responsible for the execution of the Education Team Boardmaker sales strategy for all Canadian accounts across our education business

Where you´ll work

Tobii Dynavox is the world leader in eye tracking and speech generating devices – products that help individuals with speech and motor impairments live a richer and more independent life. We give people a voice. We help people with various disabilities with their hands and their eyes, interact and communicate with technology, in completely new and often game changing ways.

Your days will be filled with:

KEY RESPONSIBILITIES:

• Developing and executing strategic sales plan for territory in line with management objectives
• Created nurtures, expands and closes sales opportunities to attain territory quota
• Presents, demonstrates and sells our full line of products and services, both in person and virtually
• Develops trusted advisor relationships with key accounts, customer stakeholders and executive sponsors via in person and virtual meetings and demonstrations
• Develops team approach with local AAC Solutions Consultant to provide a comprehensive approach to account development of high value customers
• Proactively assesses, develops, refines, clarifies, validates, and documents within CRM account’s needs on an ongoing basis and executes strategy to maintain positive customer relationship
• Prepares presentations, quotes, proposals, and sales contracts
• Coordinates support for customers across all internal departments
• Maintains 50% field presence in territory for in-services, in person meetings, and clinical education supported workshops
• Attends National/Local conventions as assigned to support proactive customer meetings and other vendor hall activities
• Develops network of customers via email and social media campaigns

• Develop and maintain current product and sales knowledge
• Master and maintain current competitor sales and product knowledge
• Ensures customer account fidelity, documents/maintains account data, daily sales activities, account and opportunity development, and feedback using CRM/Salesforce.com
• Assist with high severity requests and/or issue escalations as needed
• Other duties as assigned

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholder including the forecasting of sales and the development of key account metrics
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts Achieves assigned sales quota in designated account
• Achieves strategic customer objectives defined by company management
• Completes strategic customer account plans that meet company standards
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame

Measured KPIs via Salesforce.com data:

• Quota Attainment
• Account Development
• Physical Product Sales vs total quota
• Opportunity Diversity/account types
• Field Based Activities
• Customer Engagements/Demonstrations of the Product
• Engagement in Social Media

A. MINIMUM QUALIFICATIONS:

EDUCATION / EXPERIENCE REQUIREMENTS:

• BA/BS degree or equivalent; degree or experience in education/special education/speech pathology/occupational therapy or other therapeutic degree preferred
• Proven account management or other relevant experience
• Minimum 5 years sales or account management experience in the education/technology space
• Demonstrated ability to effectively communicate, present and influence credibly and simultaneously at all levels of an account
• Experience in delivering client-focused high-tech enterprise solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail

COMPUTER OR TECHNICAL SKILLS:

• Salesforce.com experience preferred
• Experience/familiarity with AAC or alternative access for people with disabilities is a plus
• Software as a Service (SAAS) experience preferred
• Microsoft Office suite

OTHER SKILLS/KNOWLEDGE REQUIREMENTS:

• Excellent communication skills, both verbal and written
• Well versed and experienced in virtual communications and presence
• Excellent listening, negotiation and presentation skills
• Fluency in social media
• Bilingual,French , English (preferred)

B. PHYSICAL REQUIREMENTS:

• Ability to travel within North America both by air and car
• Possession of a valid state driver license and insured motor vehicle
• Hepatitis B vaccination
• Ability to pass a TB screening
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about and stand for extended periods of time
• Lifting and/or move up to 50 lbs

C. WORK ENVIRONMENT REQUIREMENT:

• Ability to thrive in a fast paced, competitive environment
• Ability to work with frequent interruptions
• Ability to travel within assigned territory up to 50% of time.

Additional Information

Please address your questions to Keyaira Germany, Keyaira.Germany@tobiidynavox.com and submit your resume through our website as soon as possible. Don’t wait! At Tobii, we move quickly!

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled