Top Hand Supplies Looking for Supply Chain & Logistics Manager at Cranbrook, BC Full Time

Supply Chain & Logistics Manager Position Summary

Top Hand Supplies is a raw pet food/pet treat manufacturer and distributor based in Cranbrook, BC. The Logistics Manager is responsible for the company’s logistics & supply chain operations. This key role plays a major part in planning, scheduling, coordinating, and implementing all aspects of the supply chain from purchasing and inbound of raw materials, warehousing, coordination of outbound finished goods, to the management of the company fleet and all associated employees within the logistics department. They provide leadership and motivation through clear communication, strong organization, respect, delegation, training, time/priority management, & critical thinking. This manager sets an example for all subordinates in their department and should always work toward excellence in all aspects under their control.
Duties & Responsibilities

• Coordinate with/between various departments to ensure adequate supply and smooth flow of goods throughout operations.

• Manage department personnel and take an active role in supervision, training, scheduling, performance management, recruiting, retention, & end of employment.

• Effectively communicate with all personnel be it company, vendors, or customers to ensure everyone involved is clear on objectives and expectations for the individual, group, or company.

• Treat all people with respect and show professionalism at all times.

• Purchase raw materials and coordinate inbound logistics and warehousing.

• Manage, maintain, and improve the supply chain including Purchasing, warehouse operations, and trucking fleet operations.

• Ensure the department is effectively tracking and maintaining an adequate inventory level.

• Maintain and improve existing vendor and customer relationships, search out and build new relationships with strategic partners.

• Search out and grow new opportunities and strategic partnerships that will move the company forward

• Coordinate outbound logistics utilizing internal fleet resources and external service providers in the most cost-effective way possible.

• Perform tracking, costing, budgeting, forecasting, and maintaining relevant KPIs to ensure the department is both profitable and driving the company forward to reach its goals and objectives.

• Actively bring forward ideas for continuous improvement from all members of the department and work through the feasibility of these ideas as they may benefit the company.

• Implement continuous improvement projects and track metrics associated with the projects for success.

• Build, train, and grow a dedicated, reliable, and engaged team that contributes to the company goals and objectives.

• Be a courageous leader in workplace health & safety.

• Build upon and enforce department/company procedures and policies for all aspects of the operation.

• Operate and improve upon the R&M program for all equipment.

• Schedule R&M for equipment, and handle emergency breakdowns as required. (Emergency breakdowns are situational and very often outside of normal business hours, these are the logistics managers’ responsibility to handle directly or delegate)

• Create a culture of continuous improvement and engagement within the department and organization as a whole with a focus on standardization, employee engagement, and operational excellence.

• Effectively delegate tasks and schedule/dispatch personnel to ensure optimal business performance.

• Work with administrative personnel to ensure all department employees are accurately paid and cared for.

• Plan, schedule, participate and play an active role in regular department meetings for H&S and operations.

• Participate in and play an active role in regular management meetings, creating relevant reports and presentations on the performance of the department..

• Maintaining and submitting all required documentation and reporting in a timely manner.

• Ensure the department maintains regulatory requirements for all governing bodies at all times as required.

• Constantly analyze logistics patterns and industry trends and implement improvement strategies in a way that supports the company.

• Hold all subordinate team members accountable for failure to meet reasonable expectations and work with team members and management to be proactive in solving problems.

• Perform exit interviews of all subordinate resignations, track and report on causes of department churn. Develop and implement changes to reduce churn within the department.

• Perform other duties and assist with other departments as required.

• Set and communicate department goals and objectives to all members of the company.

• Set, communicate, and maintain individual & department OKRs.

• Celebrate individual, department, and company successes, analyze and create solutions for any shortfalls or failures.

Working Conditions

• Mostly indoors, office type environment but does include time with operations, suppliers, & customers.

• Extended periods of sitting or standing.

• Can be a very high-pressure environment with demands from multiple parties.

• Some travel will be required within the scope of this role.

Qualifications & Skills

• A Bachelor’s degree in Business, Logistics, Supply Chain Management, or equivalent experience

• 2+ years of experience as a Purchasing & Logistics Manager or equivalent experience.

• Experience in the pet food industry is considered a strong asset

• Experience managing and building a team is required

• Strategic thinking and excellent interpersonal communication skills are crucial for this role

• Strong & organized analytical thinking and problem-solving abilities are required.

• Extensive knowledge of the trucking/warehousing industry including but not limited to, equipment selection, equipment operation, R&M, and efficient operation.

• Computer competency in general business systems, inventory control, & transportation.

• Class 1 driver’s license with a clean abstract is considered an asset.

• Knowledge and experience with cold chain logistics systems.

• Extensive knowledge of workplace health and safety regulations and other regulatory requirements as applicable for their department.

• Knowledge and training on 5S &/or Lean are considered an asset

• Ability to give and take unbiased positive and constructive feedback to/from people

• Thoughtful and time-bound decision making

• Effectively communicate using concise, easy-to-understand language.

• Have the ability to recognize the potential and limitations of team members and work within those parameters to develop the best team possible.

• Ability to recognize when a change in the team is required, be it 1 for 1 staff change or move, reduction in staff/role, or addition of staff/role.

Job Type: Full-time

Salary: $60,000.00-$80,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

Ability to commute/relocate:

• Cranbrook, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Experience:

• Procurement & Purchasing Occupations: 2 years (preferred)
• Logistics & Transportation: 2 years (preferred)

Language:

Licence/Certification:

• Class 1 Licence (preferred)