Toronto Transit Commission Looking for Assistant, Occupational Health at Toronto, ON Full Time

JOB INFORMATION

Requisition ID: [[id]]

Number of Vacancies: [[numberOpenings]]

Department: [[division]] – [[department]]

Salary Information: [[custJOAnnualizedSalary1]] – [[custJOAnnualizedSalary2]]

Pay Scale Group: 5SA

Employment Type: temporary up to September 12, 2022

Weekly Hours: [[custStandardHours]] Off Days: [[custOffDays]] Shift: [[custShift]]

Posted On: February 9, 2022

Last Day to Apply: February 9, 2022

Reports to: [[custReportsToTitle]]

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Provides support for the provision of effective and efficient office services, performing a variety of general administrative and clerical functions to support the work of the Occupational Health and Employee Wellbeing Section of the Human Resources Department.

Key Job Functions

• Maintain Occupational Injury (OI) tracking of all OI claims, reviewing all incoming OI Reports and setting up first aid incidents into Parklane.
• Ensure timely opening, sorting, scanning and tracking of all incoming WSIB correspondence, providing decision outcomes on WSIB claims to OHEW staff and work locations.
• Communicate with WSIB representatives for approved healthcare and loss of earnings benefits approved claims, and maintain the WSIB appeals tracker.
• Maintain the filing for all Long Term Disability claims; issue monthly LTD and rehab applications / follow up letters to employees, and complete incoming LTD applications to submit to the LTD provider.
• Compile LTD rehab earnings and other required medical information as required, and run review date report for the LTD provider.
• Ensure timely opening, sorting, date stamping and distribution of all incoming correspondence / mail / faxes.
• Answer and investigate inquiries received from employees regarding disability benefits, return to work process, OI process and other general inquiries within general scope of knowledge and areas of responsibility.
• Process invoice payments from physicians, following up with physicians and treatment providers on information.
• Maintain the OHEW General Inquiry Line by addressing employee and management inquiries.
• Ensure applications, medical documentation, reports and filing is completed in a timely manner; set up and process payment for all ambulance bills received; maintain adequate office supplies, arranging for office equipment repairs as required; and support OHEW staff with other related duties as assigned.
• Demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
• Participate in the TTC customer service Ambassador Program.

Skills

Plan and organize activities / projects to meet section and organizational goals

Create, document, and manage information and records

Use office technology, software and applications

Maintain documentation and historical records

Education and Experience

• Completion of post-secondary education in a related discipline, or a combination of education, training and experience deemed to be equivalent.
• Related work experience.

Additional Requirements

• Detail-oriented with accurate data entry skills for inputting / transferring information from applications, correspondence and other documentation.
• Demonstrated ability to apply sound judgement in the maintenance and handling of confidential information / employee medical records.
• Good interpersonal and effective verbal and written communication skills to deal with a variety of internal and external contacts.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Human Resources – Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

Note: All TTC Employees are required to be fully vaccinated as a precondition of employment in accordance with TTC’s Mandatory Vaccination Policy

We thank all applicants for their interest but advise only those selected for an interview will be contacted.