The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”
General Accountability
Provides technical support and expertise to those involved in the procurement, inspections, diagnoses, repairs, maintenance, overhaul, rebuilding, designing, improving and supporting of all operating systems associated with their specific area; ensuring requirements and standards are met; conducts operational tests, quality inspections, technical problem solving, equipment performance reviews, quality assurance activities, work method development and database administration; creates, revises and administers technical documentation; works at other sites, both indoors and outdoors and is in involved in training initiatives.
The incumbent(s) may be required to rotate into other Engineering Technologist positions at other locations within the Rail Cars and Shops department, based on operational needs and training and development initiatives. May be required to work various shifts and off days.
Key Job Functions
Diagnose, correct and eliminate non-routine complex failures on area specific systems; investigate and correct unusual, difficult or repeating problems on equipment; correct deficiencies with work methods, job plans, procedures, modifications etc.
Diagnose and coordinate repairs on equipment, systems or structures; ensure stabilization of failures and determines the cause; ensure compliance with relevant regulations and standards; suggest solutions or modifications; provide direction as required
Plan, perform and coordinate preventative maintenance checks and services on equipment, systems, and structures, and ensure techniques have been applied according to written procedures, standards and best practices
Ensure equipment, systems or structures are fully operational by coordinating and/or performing relevant checks, and other relevant inspections; develop and/or modify tests under direction, ensure compliance with relevant regulations and standards
Provide technical guidance and advice on selection and purchase of equipment, systems or structures, service requirements, specialized training requirements, safety issues and incidents, and other issues related to area of specialty
Prepare various written reports, test reports, modification instructions, repair and diagnosis techniques, and analyses (e.g., cost, life cycle, commonality) as well as general, technical and occasionally budgetary correspondence related to assignments
Support administration of design review process
Research, develop, produce and deliver suitable training programs for employees on departmental Standard Operating Procedures and other assigned topics; prepare training materials, documents and records
Perform a variety of administrative and supervisory duties, as required (e.g., planning, organizing, assigning tasks, scheduling, interviewing)
Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Helps to build an inclusive and accessible work and service environment for all employees and customers. Ensures the needs of employees and customers are accommodated in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
Participation in the TTC customer service Ambassador Program
Skills
Apply analytical skills
Audit systems, processes, and products
Use office technology, software and applications
Understand and apply relevant laws and regulations
Gather information and conduct research
Plan and organize activities / projects to meet section and organizational goals
Communicate in a variety of mediums
Education and Experience
Completion of a post-secondary college diploma or university degree in a related discipline (ie Electrical or Electronic) or a combination of education, training and experience deemed to be equivalent
OACETT certification as an Engineering Technologist considered an asset
Additional Requirements
Good knowledge of engineering design and costing principles, methods and procedures developed through several years of directly related work-experience
Specific knowledge required, with demonstrated ability, to diagnose and correct faults relating to electrical, electronic, mechanical, and pneumatic systems/components utilized on revenue rail vehicles and associated maintenance equipment
Experience, with demonstrated ability, in directing and training staff and union personnel on various aspects of work, such as fault isolation techniques, equipment modifications, project activity and correct procedure performance
Experience in developing and delivering effective and engaging in-house technical training programs
Excellent technical writing skills to prepare technical documents including maintenance, test/failure, exchange and standard operating procedures, and bulletins
Effective organizational, interpersonal, oral and written communication skills to effectively communicate with supervisory, technical and trades personnel in the carhouses, shops and engineering groups regarding various vehicle maintenance issues, and with representatives of external supply organizations regarding vehicle specifications, modifications and equipment problems
Sound judgement that is supported by strong analytical, troubleshooting, and problem-solving skills
Proficient in the use of computers and applications, including MS Office, and digital graphic image manipulation, and familiarity with, or able to quickly learn, the data and methodologies of the Material Management System and rail vehicle work order systems such as the Streetcar/Subway/SRT Maintenance System
A valid class “G” driver’s licence for the Province of Ontario
The successful candidate may be required to attend and successfully complete TTC in-house programs related to the work
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Human Resources – Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
Note: All TTC Employees are required to be fully vaccinated as a precondition of employment in accordance with TTC’s Mandatory Vaccination Policy
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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