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JOB INFORMATION
Requisition ID: 7881
Number of Vacancies: 1
Department: Marketing and Customer Experience – Special Events, Rewards & Recognition Pr
Salary Information: $70,725.20 – $88,415.60
Pay Scale Group: 7SA
Employment Type: Temporary (up to Jan 31, 2024)
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: June 14, 2023
Last Day to Apply: June 20, 2023
Reports to: Manager, Special Events, Reward and Recognition Programs
The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”
General Accountability
Reporting to the Manager – Special Events, Rewards & Recognition Programs, the Events and Projects Specialist is responsible for managing and/or assisting with of a range of events, projects and programs strategically aligned with Corporate Customer, People and Reputation objectives, to help achieve the vision of being a transit system that makes Toronto proud. This position is responsible for planning, implementation, evaluation and ongoing improvement of assigned events and programs and assists the Special Events and Programs Specialist with large scale and high profile events and programs.
Key Job Functions
• Coordinates and implements a variety of activities to facilitate assigned events/projects
• Liaises with TTC divisions and/or community/political contacts.
• Provides advice and guidance to TTC departments and other stakeholders in the area of event planning and implementation.
• Assists with the execution of external and in-the-system events/activities to promote and/or publicize specific TTC projects.
• Arranges logistics for the effective implementation of activities including scheduling, budgeting, staffing and determining TTC’s resource requirements; and conducts site visits and location planning for onsite management, menus, décor, security, audio/visual and photography requirements;
• Works with a variety of internal and external stakeholders, including senior level staff/executives, to bring events/activities from concept to completion.
• Works collaboratively with other sections within the department, including Customer Communications, and Design & Wayfinding, and outside the department, including Corporate Communications, ensuring the following activities are undertaken by partner departments/sections for seamless evolvement of events from beginning to execution.
• Manages a variety of suppliers and service providers including: catering, interpretation service and closed captioning and attendants; and provides on-site briefings and supervision
• Events supported may include ground breakings, subway station openings, new vehicle launches, milestones, banquets, luncheons, Family Day events, City/Provincial/Federal funding and/or political announcements and annual major events as assigned.
• Manages the vendor for Rewards & Recognition Programs
• Works with the ITS Department to create, manage, maintain, administer and make improvements to databases for the Long Service and Retirement programs
• Prepares, plans and develops recommended safety requirements, and implements HIRA documentation for the section’s various events and filming.
• Ensures the safety requirements and obligations are met and followed in order to control possible safety hazards during event execution.
• Performed related duties as assigned
• Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
• Candidate will be required to participate in the TTC Customer Service Ambassador Program.
Skills
- Use office technology, software and applications
- Plan and organize activities / projects to meet section and organizational goals
- Apply accounting principles and practices
- Apply analytical skills
- Manage projects
- Communicate in a variety of mediums
Education and Experience
Completion of a university degree or college diploma in Meeting & Event Management, Communications or a related field, combined with directly related Meetings & Events planning and management experience; or a combination of education and experience deemed to be equivalent.
Additional Requirements
• Demonstrated ability in project management, and events planning and execution.
• Knowledge of and experience with employee rewards and recognition programs.
• Knowledge of Occupational, Health and Safety legislation, industry best practices for accident prevention and the protection of safety, health, property and the environment.
• Understanding of communications principles and practices.
• Detail oriented, with a high regard for accuracy in communication.
• Must possess sound judgement, well-developed organizational and interpersonal skills, and the ability to work under pressure and to strict deadlines.
• Must be creative; possess excellent oral and written communication skills, and the ability to work well as part of a team.
• Working knowledge of a PC and computer applications related to the work, e.g. Microsoft Office, etc.
• A valid Ontario Class G Driver’s Licence is an asset.
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
This position is designated Safety-Sensitive, Specified Management or Designated Executive under the TTC’s Fitness for Duty Policy. If you do not currently hold a designated position, you will be required to pass a drug test as part of the certification process. The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
