Town of Oakville Looking for Box Office Clerk at Oakville, ON Full Time

Job Details:

Part-Time (Non-Union T)

Posting Status:

Open to current Town of Oakville employees and external applicants

Closing Date:

Applications for this position must be received at oakville.ca by 11:59 pm at June 30, 2023.

This posting is for current and future opportunities and will be filled on an as needed basis.

Program offerings and capacities may be reduced due the ongoing impacts of COVID-19 and implementation of necessary restrictions. Job specific duties may also be modified to comply with health and safety protocols.

Job Responsibilities:

• Process single ticket orders in person or by phone to different events taking place at the Oakville Centre and other venues in Oakville.
• Process, sell, and provide detailed information to the public on the big ticket membership discounts, length of membership, and costs.
• Process orders and provide information on costs, availability, deadline dates for subscription packages available to events at the Centre.
• Provide accurate and detailed information on policies, procedures and theatre etiquette to the public.
• Reception duties for the Oakville Centre in person and over the phone.
• Respond and assist patrons by providing technical support to the public purchasing tickets to events on sale at the Oakville Centre via the on line web site
• Other duties as required

Qualifications:

• Must be highly motivated and organized with outstanding problem solving abilities
• Excellent communication and customer service skills are required, previous knowledge and work experience in a customer service area is preferred.
• Good working knowledge of computers including experience in Microsoft Word, Excel, as well as proficient internet research skills are an asset.
• Knowledge and working experience in a customer service area is preferable.
• Must be available and willing to work days, evenings and weekends
• Knowledge or working experience of ticketing software would be an asset.

DATED: January 1, 2023

This job profile reflects the general details considered necessary to perform the principle functions and shall not be construed as an interpretation of all work requirements inherent in the job. Applicants are required to demonstrate in their applications and in the interview process that their qualifications for the positions match those specified .

The successful candidate will be required to submit proof of full vaccination in accordance with the town’s COVID-19 Vaccination Policy and Procedure. Accommodation requests for new hires that are unable to get vaccinated against COVID-19 for reasons protected under the Ontario Human Rights Code must be made in writing to the Human Resources department

We thank all applicants and advise that only those selected for an interview will be contacted.