Location: Canada, Work at home
Job category: Customer Service Representative (CSR)
Language:
Do you love exploring the ways technology helps you do all your favorite things?
Do you love helping people and sharing your knowledge?
Do you want to grow your career with a company that rewards your hard work?
Do you want to improve your work / life balance and work from the comfort of home?
Join our Transcom family as a Work At Home Agent – APPLY NOW!
You’ll be the friendly voice of our Telecommunications client to support their customers with smartphones, tablets, and computers. In this permanent full-time role, you’ll take inbound phone calls, listen to the caller, and use your technical expertise and passion for outstanding customer service to answer questions about products and services, or troubleshoot technical issues to find solutions.
We’ve got an exciting career opportunity for you, if you can:
Work at a desk and wear an approved headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment.
What’s In It For You?
An opportunity to work for a company passionate about people
Requirements
Must live and work in one of the following provinces: Manitoba, New Brunswick, or Ontario
Home Office Requirements
Ping less than 100 ms
Although the computer is provided if you are hired, you will need a home desktop or laptop computer that is hardwired using an Ethernet connection to complete the typing and internet speed assessments during the application. This is a requirement to be considered for this employment opportunity.
What to Expect?
Listen below to hear a sample of the types of calls you’ll handle when you join our amazing team!
Call Sample 1: https://dreambroker.com/channel/63uahzra/o30vts80
Call Sample 2: https://dreambroker.com/channel/63uahzra/3blz915a
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 60 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.
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