Travelers Insurance Company Looking for Technical Specialist at Northwest Territories Full Time

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Technology

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Technical Specialist to join our Production Operations team as we grow and transform our Technology landscape. Individual will troubleshoot issues and perform day to day maintenance activities within the Production environment to ensure achievement of team goals. This job works under Moderate Supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor.

What Will You Do?

• Provide solutions, guidance, and support for the resolution of complex production problems.

• Train and mentor junior staff on technical issues to improve technical proficiency and skill level.

• Liaison with Application Delivery to determine if solutions provided are appropriate within Travelers environment.

• Identify opportunities for the Production Operations Guidewire team to ensure high quality in all deliverables.

• Provide day-to-day support to ensure Production environments are available.

• Trouble shoot integration issues between our applications.

• Coordinate application releases with DevOps.

• Statistical analysis skills, ability to work with and analyze large amounts of data.

• Take an active role in defining and implementing our approach to Continuous Improvement.

What Will Our Ideal Candidate Have?

• An independent worker who can look at the full scope of issues beyond their specific assignment.

• Excellent troubleshooter, with proven experience in finding logical and creative solutions.

• Good verbal and written communication skills

• A desire to understand the business functionality supported by our different applications.

• Understanding of security best practices.

• Understand Architectural diagrams, how Business logic should be implemented– clear understanding, come up with recommendations.

• Knowledgeable in application design best practices.

• Prior experience with Guidewire applications would be an asset.

• Prior experience with Dynatrace would be an asset.

• Prior experience with Cloud based applications would be an asset.

• Prior experience with AbInito would be an asset.

• Prior experience with Talend would be an asset.

• Prior experience with Infogix would be an asset.

• Prior experience with Autosys would be an asset.

• Prior experience with Agile methodologies would be an asset.

What is a Must Have?

• College diploma with a major in computer science or equivalent years of technology experience.

• Four years of progressive experience in information services.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you’re eligible for free counseling sessions with a licensed therapist.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.