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Company Introduction:
T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.
T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.
The Role:
Reporting to the Cashier Department Head (or his/her delegates), the General Assistant is responsible to provide good service to our customers by building rapport, fulfilling their requests and providing fast and accurate checkout and packing service.
Major Responsibilities:
Greet customers by providing good customer service with smile, friendly enthusiasm
Maintain shopping baskets and trolleys cleanliness and ensure they are placed in the proper locations
Put returning merchandise back to sale area properly ; timely processing of fresh and frozen goods; prevent and minimize shortage
Provide customer with proper packing services (light items on top of heavy items, separation of hot and cold, raw and cooked classification) if necessary
Create good customer experience via delivering fast and accurate checkout service, prevent possible fraud (PLU # input, Scan merchandise, transaction discrepancies, identify counterfeit / fake cards), if necessary
Monitor checkout stations to ensure that they are well-kept and are working appropriately; maintain checkout area cleanliness
Keep self-updated with products location in store and all in store promotion activities, so assist other departments to provide correct responses to customers
Knowledge, Skills and Ability Requirements:
Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
Be prepared to stand for a long time and able to use work related tools in a safe manner
Knowledge of basic work safety, Canadian currencies and essential mathematics
Relevant experience in handling cash is preferred
Able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset
Safety Statement Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible. Benefit
Staff purchase discount
Paid annual leave, sick leave, marriage leave and bereavement leave
Discounted staff meals
Life and AD&D Insurance
Shift
Shift work is required
Weekday & weekend
Knowledge, Skills and Ability Requirements:
