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Company Introduction:
T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.
The Role:
Reporting to the Assistant Manager, Employee Relations, the Human Resources Analyst works in partnership with other Human Resources Centre of Excellence teams and provides professional human resources services and advice to store management in areas including but not limited to talent acquisition, compensation & benefits, employee relations, employee engagement, learning and development, and performance management. The job incumbent functions as a change agent, communicating needs proactively between our Human Resources Centre of Excellence, store management, and employees, and delivering value-added services to the Company.
Major Responsibilities:
- Working closely with the Talent Acquisition team, participate in and administer major activities of the full talent acquisition cycle for the designated stores, from manpower needs to new employee on-boarding and orientation.
- Working closely with the Employee Relations team, organize/host periodic staff forums and maintain communication amongst all stakeholders, support employee disciplinary and grievance case handling, deal with workplace health and safety issues including workplace inspection, injury reporting, claim management and return-to-work, conduct exit interviews, etc.
- Working closely with the Compensation & Benefits team, support the administration of various employee benefits plans/programs, employee performance review, annual salary review, employee attendance and leave, and provide/verify data required for payroll processing.
- Keep track of and follow up on employee probation, expiration of contract and work permit, employee movements including transfer, promotion/demotion, pay change, etc.
- Answer employee inquiries relation to human resources related issues; support the filing of benefits claims, requests for Record of Employment, T4, employment certification, etc.
- Maintain proper filing of human resources related documents; support employees and store management in using the human resources system for staff management.
- Ensure human resources policies are properly understood and adhered to; provide appropriate guidance and interpretation as and when required; contribute to the improvement of employee and management relationship; help building employee morale.
- Perform any other duties as assigned; participate and support human resources projects.
Knowledge, Skills and Ability Requirements:
- A Bachelor’s degree in business administration, human resources management, or related disciplines; a CHRP/CPHR designation is an asset
- 3-5 years’ human resources generalist experience, preferably in the retail industry
- Working knowledge in multiple human resources disciplines, such as talent acquisition, compensation & benefits, employee relations, diversity & culture, performance management, etc.; familiar with provincial employment laws
- Excellent communication and interpersonal skills in English and French; knowledge of Mandarin or Cantonese an advantage
- Strong analytical and problem-solving skills; able to work independently and under minimum supervision
- Good office/computer skills in processing documents and filing
Shifts & Travel
- To be stationed at Ontario
- 5 days’ work week (Monday to Friday)
- Long hours and/or weekend work required occasionally
- Local travelling between designated store and headquarter required
