Turning Wrench Automotive Looking for Automotive Service Writer – Will Provide Training at Georgetown, ON Full Time

Standard work week is Monday – Friday 8am-5pm
Hourly payroll position,

Requirements:

• Knowledge in the automotive industry considered an asset
• Ability to communicate vehicle repairs for customer understanding
• Basic math knowledge
• Computer and data-entry skills
• Organizational and record-keeping skills

Responsibilities:

• Provide excellent customer service
• Schedule appointments over the phone
• Listen carefully to customer descriptions and initiate work orders
• Communicate with technicians on vehicle needs, source and order parts
• Advise the customer on the auto repairs that the technicians recommend and provide a pricing quote and answer any questions
• Communicate with vendors and technicians to make sure everything needed is on hand. Process any returns in a timely manner
• Provide updates to customers on vehicle status, returns messages in a timely manner
• Maintain customer records and vendor records
• Process customer and vendor payments
• Inventory shop supplies and order as needed
• Perform other duties as required

Job Types: Full-time, Permanent

Schedule:

• Day shift
• Monday to Friday
• No weekends