Love board games? Enjoy cool and unique snacks? Want to be part of a fun, empowering, and inclusive work environment where playing games is part of your every day? We’re seeking kind, outgoing, and self-starting individuals to be part of our team at Turquoise Goat.
500% Cooler than your average Vancouver-sized living room, Turquoise Goat is a warm and welcoming cafe-style gathering space, serving colourful bites, Saturday-morning-cartoon-realness, and hundreds of the latest and greatest board and card games from around the world.
Inspired by the many board game cafes popping up across North America, Turquoise Goat aims to offer a first-of-its-kind experience in Vancouver, blending traditional board game cafe offerings with colourful, quirky, and alternative decor, people-centered business practices, innovative culinary creations, and a splash of retro nostalgia.
2SLGBTQQIA+ / Queer owned and operated, diversity, accessibility, and inclusivity, are integral values at Turquoise Goat, where we’re striving to build an inclusive and welcoming space for people of all genders, sexual orientations, cultural backgrounds, abilities, ages, and walks of life to work, gather, socialize, and celebrate the everyday.
Daily Tasks and Responsibilities – Hosts
– Greet incoming guests in a warm and welcoming manner
– Use an iPad to check guests in for reservations and manage seating waitlists
– Co-ordinate tables with servers
– Be able to multitask in peek periods
– Use an iPad app to respond to online chat questions and answer questions over the phone
– Guide groups to assigned tables, delivering menus, while providing core information about how the cafe works
– Get to know guests’ interests and gaming experience through friendly conversation
– Consistently anticipate and attend to guest needs
– Assist fellow team members in completing front of house cleaning duties
– Perform other general duties as needed, including organizing games inventory during off hours
Essential Requirements
– Quickly, and efficiently communicate with customers and team members in English
– Read and understand written documents, printed labels, signage, food packaging, and board game titles
– Be hardworking, self-starting, and driven to complete tasks to the best of your ability
– Be honest, receptive to feedback, and a clear communicator
– Be kind, respectful, accepting of others, and excited to be part of a positive and inclusive work environment
– Have at least a moderate interest in/knowledge of the board and card games
Experience in a similar role is preferred
Necessary Qualifications
– Strong conversational skills and an outgoing personality
– Ability to learn new information quickly and retain important details
– Confidence navigating computers and mobile technology
– Ability to work for up to 4 hours between breaks
Bonus Qualifications
– Previous hosting experience
– Experience working in a board game cafe
– Experience working in toy and game retail
– Self-identified board game or trading card game (TCG) nerd
– Knowledgeable about board and card gaming terminology
– Fluent in a language other than English
(Super Bonus Qualifications)
– Certified judge in Yu-Gi-Oh, Magic the Gathering, Pokemon, Warhammer or other TCG
– Can do cool yo-yo tricks (and are willing to demonstrate this)
– Have actually seen a real live turquoise goat
– Something else really cool
Salary & Benefits
As part of our ethos at Turquoise Goat, we respectfully choose to opt-out of tip-dependent wage culture.
Rooted in racist policy, tipping pushes the onus of paying service staff onto the customer – a practice that disproportionately disadvantages women and people of colour, and unfairly compensates employees who work in non-customer-facing positions.
Instead, at Turquoise Goat we believe that all restaurant employees deserve to earn a living wage in the city where they work, regardless of their position.
To support this, we pay every one of our team members above the calculated living wage for Metro Vancouver, meaning that all positions at Turquoise Goat start at $21 an hour, and increase based on experience, and annual living wage calculations.
In addition to above-standard wages, we offer extended health and dental benefits for full-time employees, flexible and creative professional development opportunities, meaningful raises, and management promotions from within.
Other perks include complimentary staff meals and unlimited non-alcoholic beverages on every shift, cool uniforms, discounts for you and your friends at the cafe, and access to retail board games at seriously discounted prices.
The success and well-being of our team is at the core of what we do, and as we thrive, we want you to thrive too.
Location & Hours
Turquoise Goat is situated on the unceded traditional territories of the Musqueam, Squamish and Tsleil-Waututh peoples, at 122 W Hastings Street in the lively Gastown neighbourhood of Vancouver, BC.
Our location is centrally located, just a 5 minute walk from Stadium/Chinatown skytrain station, 10 min walk from Waterfront skytrain station, and a few steps from several major bus routes, including the N19, N15, and N29 Night Buses that run until 3am.
We provide secure, indoor bike and scooter storage for staff who wish to ride to work, and are surrounded by a Mobi Bike station, the Vancouver Evo car-sharing home zone, and plentiful parking options for those who drive.
We’re situated just 3-15 minutes by foot from SFU, VFS and UBC, in addition to over a dozen other universities and colleges in the downtown core.
Our current hours are:
Monday 3pm – 11pm
Tuesday Closed
Wednesday 3pm – 11pm
Thursday 3pm – 12am
Friday 1pm – 12am
Saturday 10am – 12am
Sunday 10am – 12am
At this time we are looking for individuals who can work closing shifts (until 1am) and weekends.
*How to Apply*
We welcome people of all backgrounds to apply, and ask you to let us know if we can accommodate or support you in any way through the application and hiring process.
Submit your application via this site. For any questions about accessibility, or other matters please contact us at [email protected]
If you see this posting up, we’re still hiring – and we can’t wait to see you at the cafe!
*Apply now*
Job Type: Full-time
Salary: $21.00-$22.00 per year
As a Server, you build connections with our guests while providing authentic, caring service. At Ricky’s, you will do more...
Apply For This JobNormandin a d’ambitieux projets : ouvrir 10 nouvelles succursales dans les 5 prochaines années. Pour y arriver, nous recherchons celui...
Apply For This JobEducation: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Tasks Supervise and co-ordinate activities of...
Apply For This JobFull Job Description Hiring immediately for cafe dine-in food and beverage waiters. Benefits We Offer Vacation pay Benefit plan options...
Apply For This JobThe Wooden Monkey in Dartmouth is seeking an experienced candidate for our Sous Chef role. This position requires someone with...
Apply For This JobTasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff...
Apply For This Job