The Field Personnel Section’s (FPS) services are aligned and fully integrated to the operations of three other core business functions of the Technical Cooperation Bureau (TCB), namely Field Operations Section (FOS), Procurement Section (PRO) and Business Support Section (BSS). The Chief, Field Personnel Section (C/FPS) provides leadership, management and operational guidance to the Field Personnel Administration (FPA) and the Field Recruitment (FRU) Units, which in turn implement the day-to-day processes leading to the efficient and effective selection, deployment and retention of Field Experts.
The incumbent reports to the Field Personnel Officer with responsibilities assigned within the FPA Unit. S/He will provide operational and quality assurance support. As a focal point, the incumbent ensures accuracy and consistency in presentation of the routine administrative correspondence and documentation used in application of rules, while facilitating appointments of international and national personnel, including non-staff personnel (Special Service Agreements (SSA) & Service Contracts (SC) contract management, administration of entitlements, separation processes and services to retirees. The incumbent provides first- level review of documentation related to processing benefits and entitlements as outlined in application of the different sets of rules and procedures related to specific categories of contracts, as a quality assurance mechanism.
Responsibilities
Function 2 (incl. Expected results)
Prepares letters of appointment and other personnel actions affecting contractual status such as appointments, reassignment and extension, achieving results such as:
Function 3 (incl. Expected results)
Examines and administers all allowances and entitlements for Professional (P) and General Service (GS) staff at different hardship duty stations around the world, achieving results such as:
Function 4 (incl. Expected results)
Monitors leave entitlements of staff, achieving results such as:
Function 5 (incl. Expected results)
Administers formalities and contractual arrangements with respect to separation of staff, achieving results such as:
Function 6 (incl. Expected results)
Provides support, advice and guidance to staff members and colleagues in the Field Operations Section (FOS) in general, regarding staff/experts in the field, achieving results such as:
Function 7 (incl. Expected results)
Performs other related duties, as assigned.
Competencies
Professionalism: Proven ability to administer contracts benefits and entitlements of personnel from diverse geographical locations. S/He should demonstrate professional mastery in application of HR principles governing staff Administration, fairness, observing deadlines, ensuring timely delivery on assigned roles, focus on quality and maintain accuracy in work output. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
Work Experience
Languages
Fluent reading, writing and speaking abilities in English is required.
Knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish) is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
Please note that this is a locally-recruited position and restricted to Canadian Citizens, Permanent Residents of Canada and applicants with a work permit.
It should be noted that this post is to be filled on a fixed-term basis for an initial period of three years (first year is probationary for an external candidate).
ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.
ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC),
The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
Remuneration: Level (G-6) Net Base Salary per annum (CAD 44,077)
United Nations Considerations
In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.
Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.
Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.
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