University Canada West Looking for Academic Advisor at Vancouver, British Columbia, Canada Full Time

Position Job Title: Academic Advisor

Location: Vancouver, BC

Reports To: Manager, Academic Advising

About University Canada West:

University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.

Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.

We are privileged to do this work on the unceded, traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

Primary Purpose

Under University Canada West’s (UCW) organizational structure, the Academic Advisor provides academic advising to students, reports to the Manager of Academic Advising, and works closely with all units within UCW.

The primary purpose of the Academic Advisor position is to provide quality virtual and campus-based academic advising services to students on topics related to education planning, academic goals, and course selection.

This position is integral to the delivery of quality services to students (domestic, international, undergraduate, graduate, and online), and it requires coordination with faculty and staff across all University programs in Vancouver.

Hours of work are variable, and the position is hybrid.

Specific Responsibilities

The Academic Advisor will at various times be responsible for the following as well as other related duties, as assigned, to support the business objectives and purpose of UCW:

• Meets online and in-person with students from all programs as needed to plan for the upcoming semesters and to review/revise long range academic program schedules.
• Assists students in planning a program consistent with their abilities, interests, and career demands.
• Identifies options for students to satisfy specific degree requirements.
• Evaluates and makes recommendations on adjustments to students’ program of study.
• Monitors academic progress of students and follows up with the students on any reports of unsatisfactory work, including, but not limited to, probation, poor attendance, and failing students; identifies current and potential needs or problem areas and refers students to appropriate campus resources for assistance.
• Maintains up to date profile notations for all student consultations, with a summary of course planning for the students, dates of appointments, notation of special circumstances, etc.
• Hosts virtual and in-person drop-in office hours and virtual and in person 1-1 appointments for students.
• Proactively contacts and is available for student advisees on a regular basis.
• Provides advice to students on academic standing and other related issues.
• Interprets and explains the university policies and procedures.
• Hosts virtual workshops related to academic advising initiatives.
• Consults with other departments on complex advising cases.
• Other duties as assigned.

Position Requirements

• Bachelor’s Degree (minimum)
• One to three years of experience in student counselling, development, post-secondary education or related field in a fast-paced environment or an equivalent combination of education and experience
• Administrative experience in a post-secondary educational setting
• Experience in office practices, customer service, and communication
• Demonstrated service-orientation and organizational skills
• A high level of ethics, discretion, tact, and diplomacy
• Adaptability and change management skills
• Attention to details, accuracy, and precision
• Advanced oral and written abilities
• Ability to positively engage with students, faculty, and staff, and problem-solve
• Proficient in Microsoft applications
• Proficiency with Moodle or similar learning management system
• Second language abilities are an asset

We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.