University Canada West Looking for Finance Assistant – Refunds at Vancouver, British Columbia, Canada Full Time

Position Job Title: Finance Assistant – Refunds

Location: Vancouver, BC

Reports To: Finance Supervisor

Application Requirement: Cover Letter

Primary Purpose

The purpose of the Finance Assistant – Refunds position is to monitor and maintain student financial accounts, ensure the collection of tuition fees, process refunds to qualified students, and provide accounting-related services to the campus.

Under general supervision, the Finance Assistant – Refunds is responsible for providing advice and guidance to support the financial needs of students and to ensure the collection of funds and refund distribution.

Specific Responsibilities

The Finance Assistant – Refunds will be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University.

• Maintain financial accounts for all students, including regularly updating the records for tuition fees, deposits, scholarships, and promptly processing refunds to students’ accounts.
• Handle refund requests from students while ensuring strict adherence to the University’s refund policy.
• Occasionally manage accounts payable functions across the campus, making sure they run in accordance with company policies and procedures.
• Assist in the coordination of the institution’s response to both internal/external audits related to business office operations.
• Provide outstanding customer service by promptly addressing student inquiries related to their financial accounts and communicating effectively to enhance the student experience.
• Actively engage with various stakeholders and departments on campus, ensuring open and effective communication.
• Prepare daily financial reports and maintain organized files and records, as it is integral to ensuring accurate and up-to-date financial information.
• Other duties as assigned.

Position Requirements

To be successful in the Finance Assistant position, an individual must be committed to developing, maintaining, and demonstrating the following:

Competencies:

• Strong interpersonal and communication skills; ability to effectively communicate and interact with students.
• Ability to maintain composure and handle complaints with a high level of professionalism.
• High attention to detail and ability to work under tight deadlines and in a fast-paced environment.
• Ability to complete work in a timely manner with accuracy and attention to detail.
• Ability to work independently with minimum supervision as well as in a team setting.
• Good judgment and capacity to effectively prioritize tasks.
• Customer-oriented approach with a focus on delivering exceptional service.

Education and Experience:

• 2 years of post-secondary education with a minimum of one year in Finance or Accounting program.
• Experience working in a corporate setting with a fast-paced environment.
• Minimum 1-year experience in the Accounting/Finance area.
• Customer Service experience is an asset.

We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.